Hybrid Bilingual Customer Care Specialist
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Iron Mountain Incorporated in Colombia is seeking a dedicated Bilingual Customer Service Agent to join our Customer Care team. You will serve as a vital bridge for our clients, turning inquiries into seamless experiences that reinforce our commitment to excellence.
The role requires at least 1 year in customer service, advanced English (C1), a bachelor's degree, and strong written communication; you will use Salesforce CRM Service Cloud and collaborate across operations to deliver end-to-end