Senior CX Analyst Bogotá — Intl Expansion

Nubank in Bogotá is seeking a Customer Experience Analyst to help build and scale our CX operations in a new market. You will deliver frontline support across chat, email, back-office, and phone, while shaping processes for global growth.

The role requires 2–3 years in customer service or operations, bilingual Spanish and Italian, strong data-driven mindset, and the ability to train and empower teammates in a fast-paced environment.