Design and Administrative Coordinator
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About Us:
Venaro connects Colombian talent with international companies looking for skilled professionals. We help organizations build efficient remote teams while enabling professionals to access global opportunities, providing full support throughout hiring, onboarding, employment management, and local assistance. We combine technology, proximity, and human talent to create partnerships that drive growth and productivity on both sides.
Location: Remote - Colombia
Environment: Colombian and International Teams
Language: English – Intermediate to Advanced
Schedule: Monday - Friday 9:00am - 6:00pm PST / Full-time
Contract: Colombian formal contract
Salary: $4,000,000 COP
Role Summary:
We are looking for a versatile Design & Administrative Coordinator to join a fast-paced, multi-industry environment. This role combines print design production, client communication, and business/administrative support. It's ideal for someone who enjoys variety and can move fluidly between creative, technical, and administrative tasks.
Responsibilities:
Design & Print Production
- Perform technical review of final art files prior to printing: check bleeds, proportions, and color modes.
- Communicate directly with clients (via email, phone, and WhatsApp) to clarify print specifications (formats, paper types, finishes, folding types) and send digital proofs for approval.
- Set up personalized/variable print runs using Adobe InDesign.
- Track production job status through digital platforms, manage approvals, and coordinate delivery timelines with the production team.
- Prepare quotes/invoices and coordinate with external vendors for jobs requiring special finishing.
Client & Business Support
- Qualify and follow up on leads for office spaces or shared workspaces.
- Coordinate tours, schedule appointments, and confirm event attendee lists.
- Manage subscriptions, billing, and refunds through recurring billing platforms.
- Register visitors and members in building access/security systems.
Digital Marketing & Social Media
- Write copy and schedule posts across social media channels (Instagram, Facebook, TikTok).
- Manage community engagement and direct messaging via WhatsApp.
- Extract and analyze performance metrics from social media, email marketing, and ticketing platforms.
- Build performance reports for clients or partners.
- Support lead generation campaigns (contests/giveaways).
- Provide art direction for event graphics and adapt creative assets to social media formats.
Cross-functional Support
- Support website/e-commerce design and maintenance (WordPress).
- Occasional availability to travel to the United States.
Qualifications
- English proficiency: B2 or higher (required daily communication with clients is in English).
- Proficiency in Adobe Photoshop, Illustrator, InDesign, Canva, Excel, and WordPress.
- Prior experience in the printing/graphic arts industry.
- Familiarity with digital marketing tools (Mailchimp, Meta Ads, Google Ads, Metricool) is a plus.
- Experience in customer service via email, phone, or WhatsApp.
- Experience with billing/subscription platforms or CRM tools is a plus.
- Highly organized, able to manage multiple different workstreams simultaneously.
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