Remote Client Intake Specialist — Empathy

The Law Offices of John Phebus, PLLC. is seeking a Remote Client Services Specialist for the Global Intake team to guide prospective clients from initial contact through engagement.

You will build trust, perform intake interviews, and coordinate with attorneys to ensure timely qualification and conversion. In this fully remote role, you will manage inquiries by phone, form, chat, and referrals, maintain accurate records in Lead Docket, and support ongoing follow-up to convert qualified leads