Service Desk Agent

Opening available for Barranquilla We are looking customer-oriented care representative. This position will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The customer service agent is responsible for handling customer voice and...

Job Summary Expectations for All Employees: To support the organization’s mission, vision, and values by exhibiting the following characteristics: excellence and competence, collaboration, innovation, respect, commitment to our community, accountability and ownership. High Level Position Summary: The Service Desk Analyst (L1) serves as the initial point of...

A technology solutions company is looking for a Service Desk Analyst to provide technical support and assistance to end users in Barranquilla, Colombia. Responsibilities include troubleshooting hardware and software issues, assisting with software installations, and managing user accounts. Candidates should possess excellent customer service skills and at...

As a Call Center Agent, you will be responsible for handling inbound calls from customers requesting towing and roadside assistance services. Your primary role is to assess each customer's situation, gather accurate service details, provide timely information, and coordinate with dispatch to ensure prompt assistance. This role requires...

24 Hours Group is seeking an Office-based Call Center Agent in Barranquilla, Colombia. You will handle inbound calls for towing and roadside assistance, gathering details, and coordinating with dispatch to ensure timely service.Requirements include bilingual English/Spanish, call center or customer service experience, and proficiency with CRM software. You...

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and...

BPO2B in Barranquilla is seeking a customer-oriented care representative to act as a liaison, providing product and service information, answering questions, and resolving problems for customer accounts with accuracy and efficiency. The customer service agent is responsible for handling customer voice and email interactions.The role involves handling voice...

Office-based_Call Center Agent (Atlantico, Colombia)Barranquilla, Colombia | Posted on 07/07/2026As a Call Center Agent, you will be responsible for handling inbound calls from customers requesting towing and roadside assistance services. Your primary role is to assess each customer's situation, gather accurate service details, provide timely information,...

24hours Group in Barranquilla, Colombia, is seeking an Office-based Call Center Agent to handle inbound towing and roadside assistance inquiries. The role emphasizes clear communication, empathy, and accurate data capture in a fast-paced emergency environment.You will gather service details, provide information, coordinate with dispatch, and document...