IT Help Desk Specialist — User Support

Unisys in Colombia is seeking an IT support specialist to answer moderately complex questions, following guidelines and using experience with incidents and service requests. You will support hardware, software, client and COTS applications as well as network and user administration.Escalating complex problems to other resolver teams and vendors is expected,...

Medtronic is seeking an IT Support professional to serve as a key contact for LATAM employees, providing technical assistance and ensuring effective use of workplace technologies. You will troubleshoot hardware, software, and connectivity issues, and collaborate with cross-functional IT teams to ensure business continuity.Onsite position based in Bogotá,...

A staffing and IT consulting company is seeking a Recruitment Manager based in Bogotá, Colombia. This mid-senior level role requires delivering outstanding customer service, troubleshooting IT issues, and collaborating with IT teams. The ideal candidate will have 1-3 years of experience in customer service or IT helpdesk, be proficient in English, and have...

A leading IT services provider seeks a Help Desk Support Specialist to assist users in Bogota, D.C., Colombia. The ideal candidate should have 6 months to 1 year of Tier 1 support experience, be knowledgeable about troubleshooting, and possess customer service skills. Proficiency in Microsoft Office 360 and Windows 11 is beneficial. This is a full-time...

Help Desk Support Specialist Location: Bogota, D.C., Capital District, Colombia Responsibilities and Qualifications 6 months – 1 year of experience as Tier 1. Basic troubleshooting experience. Understand Microsoft Office 360, Windows 11, Adobe, Acrobat, SaaS base tools, working knowledge of mobile devices and/or support. Customer service skills,...

China Three Gorges Latam, world leading renewable energy company, is seeking a Help Desk Specialist to join the Colombia team. The Help Desk Specialist is responsible for providing timely and efficient technical support to all internal users. This role ensures the proper functioning of IT equipment and systems, resolves day-to-day incidents, and supports the...

Brindar soporte técnico de primer nivel a los usuarios finales por teams, correo electrónico a usuarios de Colombia y otros países (COL, ARG, MX).Solucionar y resolver problemas de software, incluidos equipos de escritorio, portátiles, impresoras y dispositivos móviles.Ayudar con las actualizaciones e instalaciones del sistema, incluidas las...

Unisys is seeking an entry-level Service Desk professional in Bogotá to provide first line user support and drive issue resolution. You will guide users through steps to restore functionality, troubleshoot hardware, software, and connectivity problems, and escalate more complex issues to higher resolver teams.You will also coordinate end-user service...

Ready to turn “Have you tried turning it off and on again?” into a career? We’re looking for a Junior IT Support Specialist who loves solving problems, keeping data clean, and helping people get back to work. This is a remote, front-line IT role where you’ll tackle everyday support requests, troubleshoot platform issues, and help keep systems and...