SaaS Support Specialist

Lean Tech, a Lean Solutions Group Division, in Medellín, Colombia, seeks a Junior Support Specialist to join our fast-paced team. You will manage multi-channel client support, document issues, and work with CRM workflows to tailor solutions for complex requirements.The role emphasizes collaboration with Customer Success, cross-functional teams, and ongoing...

A leading tech company based in Medellín, Colombia is seeking a Junior Support Specialist to provide exceptional client support through various channels. The ideal candidate will have 1-2 years of experience in product support, preferably in a SaaS environment, and exceptional communication skills. Responsibilities include troubleshooting client issues,...

We're looking for a Partner Support Specialist who can do much more than answer questions and manage support requests.This is a high-ownership, client-facing role for someone who can lead client conversations, onboard and train teams, troubleshoot problems, manage difficult situations, and take ownership from the first conversation through resolution.You'll...

We're looking for a Partner Support Specialist who can do much more than answer questions and manage support requests. This is a high-ownership, client-facing role for someone who can lead client conversations, onboard and train teams, troubleshoot problems, manage difficult situations, and take ownership from the first conversation through...

We're looking for a Partner Support Specialist who can do much more than answer questions and manage support requests. This is a high-ownership, client-facing role for someone who can lead client conversations, onboard and train teams, troubleshoot problems, manage difficult situations, and take ownership from the first conversation through...

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. We show them how hyperautomation can free up time to focus on higher impact work and take their business to the next level. In order to continue our growth, we are seeking someone for an Implementation...

We are looking for a proactive, customer-focused Customer Support Specialist to join our growing team in Medellín. You will be the first point of contact for our international clients, helping them quickly and professionally across email, chat and phone, and making sure every interaction leaves a great impression. Handle customer inquiries via email, chat,...

Position Overview Company: RAM BPO Location: On-site | Medellín, Colombia Work Type: Full-time Client: U.S.-based Client RAM BPO is looking for a driven, fast-learning Technical Support Specialist to join our team working directly with a U.S. client. If you have strong English communication skills, support/ops experience, and a results-driven...

Company Overview: Global Technology Services, located in Medellín, Colombia, is a fast-growing organization with a strong network in software development and IT services across the entertainment, finance, and logistics sectors. Our professionals engage with diverse teams in Latin America and the U.S., contributing to innovative solutions that drive industry...