Senior Cloud Contact Center Engineer

Hace 3 días

Pereira, RAP Eje Cafetero, Colombia AgileEngine, LLC. Jornada completa $ 271 - $ 398 Por obra

AgileEngine, LLC. in Pereira, Colombia, seeks a Senior Contact Center Engineer to configure, support, and improve a cloud telephony platform and its CRM integrations in a healthcare environment.

The role requires 4+ years of engineering experience, hands-on cloud contact-center expertise (NICE, Amazon Connect, Genesys Cloud), API/CTI integration, and strong English. You will work US Central Time hours and contribute to ongoing production support and platform improvements.