Logistics Support Specialist

Hace 2 días
Colombia Nearshore Business Solutions Jornada completa $ 28 - $ 50 Por obra

Type of Contract: Full-Time | Contractor

Salary Range: Market Rates

We are seeking a skilled Logistics Support Specialist with experience in intermodal, drayage, or transportation logistics to join our growing team. You will play a key role in supporting dispatch operations, coordinating shipments, and ensuring seamless communication between drivers, clients, and port/warehouse partners. Your work will directly impact operational efficiency, on-time deliveries, and overall customer satisfaction.

Key Responsibilities

  • Coordinate and dispatch intermodal trucks for port and warehouse assignments, ensuring timely local and regional deliveries.
  • Maintain real-time communication with drivers to provide updates, resolve issues, and ensure smooth operations.
  • Act as a liaison between clients, Port of NY/NJ, warehouses, and drivers to facilitate accurate information flow.
  • Monitor import/export container statuses using industry platforms and tracking tools.
  • Update and manage shipment data within internal tracking systems to ensure accuracy and visibility.
  • Respond promptly to customer inquiries, providing clear updates and maintaining high service standards.
  • Support administrative and operational tasks including email correspondence, documentation, and workflow coordination.

Must-Have Qualifications

  • Bilingual proficiency in English and Spanish (required).
  • 1+ years of experience in logistics, transportation, drayage, or LTL operations.
  • Strong organizational skills with high attention to detail.
  • Ability to multitask and perform in a fast-paced, team-oriented environment.
  • Proficiency in Microsoft Office (Excel, Outlook, Word).
  • Experience with logistics or dispatch software (PortPro or similar systems preferred).
  • Strong communication and problem-solving skills with a proactive approach.

Preferred Qualifications

  • Previous experience specifically in intermodal or drayage operations.
  • Familiarity with Port of NY/NJ processes and container tracking systems.
  • Experience supporting dispatch teams or coordinating driver operations.
  • Exposure to workflow optimization or logistics systems development.

Note: All CVs must be submitted in English.

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