Administrative Support Specialist – Jira

Hace 4 días

Perímetro Urbano Barranquilla, Atlántico, Colombia Lean Solutions Group Jornada completa $ 20 - $ 27 Por obra

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We are looking for a detail-oriented and organized Administrative Support Specialist with hands‑on experience using Jira for ticket management and administrative request tracking. This is a non-IT role focused on creating, assigning, updating, documenting, and following up on internal requests to ensure timely resolution and effective coordination between teams.

Key Responsibilities

Create, update, and manage tickets in Jira to track administrative requests and internal cases.
Assign requests to the appropriate teams and follow up on pending items.
Monitor ticket status and ensure requests are addressed within established timelines.
Document relevant information, maintain accurate records, and update ticket statuses.
Coordinate with internal departments to facilitate request resolution.
Identify outstanding requests and follow up with the relevant stakeholders.
Maintain organized documentation and provide updates on request progress.
Support administrative processes and contribute to efficient day‑to‑day operations.

Requirements

Experience in an administrative, customer service, back‑office, operations, claims, HR support, or service coordination role.
Hands‑on experience using Jira is required.
Experience creating, updating, assigning, and tracking tickets or service requests.
Strong organizational skills and attention to detail.
Excellent follow‑up, communication, and coordination skills.
Ability to manage multiple requests and prioritize tasks effectively.
Proficiency in documenting information and maintaining accurate records.

Administrative Support Specialist – Jira

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Key Responsibilities

Requirements

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Administrative Support Specialist – Jira

Guarda esta oferta y sigue tu búsqueda

Key Responsibilities

Requirements

Empleos similares en Perímetro Urbano Barranquilla

Ciudades principales