Research Specialist

Hace 3 días

Medellín, Antioquia, Colombia Solvo S.A.S Jornada completa $ 24 - $ 36 Por obra

We're Hiring: Client Solutions Associate

Are you passionate about helping clients, solving problems, and delivering exceptional customer experiences? Join our growing team as a Client Solutions Associate and play a key role in helping clients maximize the value of innovative software solutions.

What You'll Do

  • Partner with clients to understand their needs and provide customized solutions.
  • Support platform implementations and product services to ensure client success.
  • Respond to client inquiries via phone and email with professionalism and efficiency.
  • Conduct training sessions, testing, troubleshooting, and ongoing support.
  • Manage cases, tasks, and documentation to keep projects organized and on track.
  • Collaborate with internal teams on software releases and continuous improvements.
  • Deliver outstanding customer service while building strong client relationships.

What We're Looking For

  • Advanced English level (written and spoken).
  • Minimum 1 year of Customer Service experience.
  • Strong communication and interpersonal skills.
  • Excellent problem-solving and analytical abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Experience with Microsoft Office (Outlook, Teams, Excel, Word, PowerPoint).
  • Quick learner with a positive, team-oriented attitude.