Real-Time Operations
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TaskUs is seeking a Real Time Analyst (RTA) in Cali, Colombia to monitor live call queues, track forecast accuracy, and support Operations with real-time insights. The role focuses on minimizing forecast variances, updating schedules, and delivering timely intraday reports to optimize contact center performance.
Strong attention to detail and proactive communication are essential. Join TaskUs to contribute to a data-driven, People First culture in a global BPO environment with growth