Tier 1 Network Support Engineer

Job DescriptionWe are seeking a Network Support Engineer to provide support for the organization’s network infrastructure, ensuring reliability, performance, and availability of network services. The ideal candidate will assist in troubleshooting network issues, maintaining network equipment, and supporting day-to-day network operations.Key...

Technical Support Agent (TSA) - Tier 1 ENG Full-time ob Description The Technical Support Agent provides frontline technical support and customer service across multiple channels, including phone, email, chat, e-ticketing, and other approved Lenovo support platforms. The role is responsible for capturing customer information, validating warranty entitlement,...

Short Summary NICE – Tier 2 Support Engineer Pipeline with Sutherland. Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through frequent customer updates Conduct thorough and detailed troubleshooting...

Fortinet in Colombia is seeking a skilled Technical Support/Field Engineer to provide advanced troubleshooting for Fortinet products and guide customers through complex networking issues. You will coordinate with L3, document configurations, and contribute to knowledge bases, while ensuring SLA adherence and clear communication with clients.Experience in...

Rapyd is seeking an IT Support Specialist to be the backbone of daily operations across the Latam region. You will ensure seamless IT experiences across macOS and Windows, manage regional IT projects, and handle service requests with speed and precision in an office-first environment.You will support multi-country teams, communicate with non-technical...

WAN Network Support EngineerLocation: Colombia - Hybrid (Bogotá)Employment Type: Full-timeCompensation: Up to USD 3,200/monthEnglish Level: AdvancedAbout UsStefanini LATAM Digital Hub is part of Stefanini Group, a global technology company delivering digital transformation, IT services and nearshoring solutions to organizations around the world.We connect...

Job Description: ob Description The Technical Support Agent provides frontline technical support and customer service across multiple channels, including phone, email, chat, e-ticketing, and other approved Lenovo support platforms. The role is responsible for capturing customer information, validating warranty entitlement, diagnosing and resolving technical...

Descripción del empleo: Job Description The Technical Support Agent provides frontline technical support and customer service across multiple channels, including phone, email, chat, e-ticketing, and other approved Lenovo support platforms. The role is responsible for capturing customer information, validating warranty entitlement, diagnosing and resolving...

Gilat Satellite Networks seeks an on-site Technical Support Engineer for the Americas Region to deliver Tier2 support for Gilat products and third-party solutions. You will handle IP networking, RF and satellite systems, perform upgrades, installations, and site surveys, and drive customer-focused demos.The role requires 2+ years in a customer-service...