Senior Customer Service Lead: Operations

Hace 2 días

Bogotá ciudad, Bogotá, Distrito Capital, Colombia SmartRecruiters, Inc. Jornada completa $ 12 - $ 19/año

bet365's Customer Service department shapes memorable experiences for customers worldwide, maintaining rigorous standards and supporting growth. As a senior leader, you will monitor daily workloads while coaching a dedicated team and driving procedural changes to improve internal practices and service delivery.

You will ensure every customer interaction reflects our trusted brand values, with a hands-on approach to escalation management and continuous improvement across the department.