Customer Experience

JOB DESCRIPTION Customer Experience Specialist (Spanish) Location: Cali, Colombia Work Modality: On-site Employment Type: Full-Time Department: Customer Experience English Level: B1 – Intermediate Monthly Salary: USD $600 – $625 Job Summary The Customer Experience Specialist (Spanish) is responsible for providing...

Alorica in Cali, Colombia is seeking a Customer Experience Agent (English) to support clients by addressing questions and resolving issues with empathy and accuracy. You will interact across channels, follow client guidelines, and document activities in required systems while maintaining confidentiality and service quality.The role emphasizes active...

Location: Cali, ColombiaWork Modality: On-siteEmployment Type: Full-TimeDepartment: Customer ExperienceEnglish Level: B1 – IntermediateMonthly Salary: USD $600 – $625The Customer Experience Specialist (Spanish) is responsible for providing professional, efficient, and timely customer service, managing customer inquiries, requests, activations, payments,...

TaskUs Colombia SAS is seeking a full-time customer support agent to handle inbound and outbound calls, providing timely responses across email and live chat channels in a high-quality service environment. Applicants must have Advanced English and be able to work 48 hours per week. Residence in Cali, Palmira, Yumbo, or Jamundí is preferred. Competitive...

TaskUs in Colombia is seeking a bilingual Customer Service Representative to join our People First team. You will handle inbound and outbound calls, emails, chat, and in-person interactions from the Cali region, delivering outstanding service and problem resolution.You will provide product information, process orders, and collaborate with multiple...

Prestige Travel Agency by Mich USA busca un Representante de Servicio al Cliente en Viajes (Remoto) para apoyar a los clientes desde la reserva inicial hasta el seguimiento post viaje, asegurando una experiencia fluida y personalizada.El candidato ideal debe ser detallista, orientado al servicio y apasionado por los viajes. Ofrecemos entorno 100% remoto,...

PlacidWay is seeking a hands-on Customer Service Lead/Manager to drive the end-to-end customer experience across B2C and B2B interactions. You will lead a remote team, coach representatives, resolve complex cases, and optimize the customer pipeline to improve response times, satisfaction, and conversions. As a customer-centric leader, you will collaborate...

Langford Staffing is seeking a Customer Service Manager to lead a team of client-facing employees in a fast-paced, high-volume environment. You will be accountable for workload, performance, documentation, and client retention, with a focus on service quality and escalations.Strong English and people-management experience are essential, and experience in...

Alorica in Colombia is seeking a Customer Experience Agent to support customers of our clients by answering questions about products, services, accounts, or transactions. The role requires professional, accurate, and personalized assistance using the channels established for the client program. You will use active listening, empathy, sound judgment, and...