Bilingual Tech Support Specialist

A tech-focused customer service company is seeking a Customer Service Specialist in Colombia to provide high-quality support and assistance to customers regarding their products. The ideal candidate will have proven customer service experience, strong troubleshooting skills, and proficiency in both Spanish and English. Responsibilities include managing customer inquiries, providing technical support, and educating customers on product usage. This role requires exceptional communication skills and the ability to handle multiple customer cases efficiently.