Remote Customer Reputation Specialist
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TripleTen is seeking a Customer Reputation Specialist to join our LATAM team. You will manage escalated student issues, mitigate reputational risks, and coordinate with internal teams to deliver timely resolutions while maintaining an empathetic student experience.
The role requires at least 1 year in customer service or high-touch support, excellent Spanish and English communication, strong listening skills, and the ability to handle sensitive cases and potential legal concerns.