ITSM Backlog
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RTX Corporation in Puerto Rico seeks an ITSM Request and Backlog Management Analyst to optimize incident and service requests, ensure SLA adherence, and drive continual service improvement. You will analyze backlog health and coordinate between end-users and Tier 1–3 teams.
The role requires ITIL experience, ServiceNow expertise, and strong analytical skills to deliver data-driven improvements. This is a remote position based in Puerto Rico with broad collaboration across time zones.
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ITSM Backlog
Hace 20 horas
Santa Isabel, Tolima, Colombia Collins Aerospace Jornada completa EUR 287 - EUR 414 Por obraRTX Corporation in Puerto Rico seeks an ITSM Request and Backlog Management Analyst to optimize incident and service requests, ensure SLA adherence, and drive continual service improvement. You will analyze backlog health and coordinate between end-users and Tier 1–3 teams. The role requires ITIL experience, ServiceNow expertise, and strong analytical...
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IT Req
Hace 20 horas
Santa Isabel, Tolima, Colombia Collins Aerospace Jornada completa EUR 287 - EUR 414 Por obraDate Posted: 2026-10-14 Country: United States of America Location: US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1 Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security...
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IT Req
Hace 3 días
Santa Isabel, Tolima, Colombia Collins Aerospace Trabajo remoto Jornada completa $ 287 - $ 414 Por obraDate Posted: 2026-10-14Country: United States of AmericaLocation: US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1Position Role Type: RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance:...