Senior Genesys Cloud Engineer for AI-Driven CX
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Concentrix is seeking a Senior Genesys Cloud Engineer to design, implement, and optimize large-scale contact center solutions across Latin America. You will lead Architecture discussions, implement cloud-based integrations, and advance AI-enabled engagement strategies.
Strong customer-facing experience and production support are required. The role emphasizes hands-on Genesys Cloud, API integrations, and managed services excellence, with opportunities to contribute to enterprise-wide
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