Part Time Case Manager Assistant

We are looking for a Bilingual Case Manager Assistant to support a Florida Personal Injury Law Firm. The ideal candidate will have experience assisting with personal injury cases, client communication, insurance coordination, medical records management, and administrative support.

Responsibilities

• Assist with Personal Injury case management from intake through resolution
• Communicate with English and Spanish-speaking clients regarding case updates and documentation
• Coordinate with insurance companies regarding claims and case status
• Request, receive, and organize medical records, billing statements, and lien information
• Schedule appointments and coordinate with medical providers
• Maintain accurate case information within the firm's case management software
• Calendar deadlines, appointments, follow-ups, and case milestones
• Organize and maintain electronic case documentation
• Assist with Civil Remedy Notices (CRN)
• Support attorneys with administrative and case-related tasks

Requirements

• 1+ year of experience as a Case Manager Assistant within a Florida Personal Injury Law Firm
• Experience supporting Personal Injury cases and insurance claims
• Experience obtaining and managing medical records, billing statements, and liens
• Strong understanding of Personal Injury case workflows
• Fluent in English and Spanish (written and verbal)
• Strong organizational, multitasking, and communication skills
• Ability to work independently and manage deadlines effectively
• High attention to detail and professionalism

Preferred

• Experience with Smokeball (strongly preferred)
• Experience with Clio, Filevine, or other legal case management software
• Experience supporting multiple attorneys
• Familiarity with estate planning administrative processes