Technical Support Advisor

Hace 2 días

Bogotá, Bogotá, Distrito Capital, Colombia Tap Growth ai Jornada completa $ 24 - $ 42 Por obra

We are looking for a dedicated and resourceful Technical Support Advisor to join our team in Bogotá D.C., Colombia. If you have at least 2 years of experience providing technical assistance and thrive in a fast-paced office environment, this is your opportunity to make an impact by supporting our clients and ensuring their success.

What You'll Do:

  • Provide timely technical support to customers via various channels
  • Troubleshoot hardware, software, or network issues efficiently
  • Document and track customer interactions and resolutions
  • Collaborate with internal teams to resolve complex problems
  • Educate users on product features and best practices

What We're Looking For:

  • Minimum 2 years' experience in technical support or related field
  • Strong problem-solving and analytical skills
  • Excellent verbal and written communication abilities in English
  • Proficiency with common operating systems and troubleshooting tools
  • Ability to work effectively under pressure in a team-oriented environment