Content and Digital Experience

hace 2 semanas

Bogotá, Bogotá D.E., Colombia SAP A tiempo completo
We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What You'll Do
Position title: SAP Content and Digital Experience (CDX) - Marketplace Governance Manager -Early Career Talent

Location: Bogotá, Colombia

Duration: Up to 2 years

In This Role You Will
  • Support, enable, operationalize, troubleshoot, test, and improve the product publishing functions for the e-commerce business at SAP.
  • Support all related projects and activities aimed at ensuring accurate and timely product publication.
  • Understand and strive for compelling user experiences and work with category managers and other stakeholders responsible for different aspects of the products' presence on the digital store.
  • Make changes to product configurations based on business needs.
  • Perform end-to-end testing on products before they become available for sale.
  • Report issues found to the IT organization.
  • Create new processes and improve existing ones to gain operational efficiency.
  • Participate in pilot projects with internal experts to create AI agents which can help automate our processes.
  • Train and optimize robotics process automation to reduce manual work.
  • Lead projects from conception to delivery leveraging internal resources.
  • Enable ISV partners to create best-in-class product pages.
  • Deliver second-level support to partners regarding content marketing and publishing-related questions.
  • Advise SAP Partners on content best practices and strategies to optimize content for search engines (SEO).
  • Manage stakeholder expectations throughout the partner engagement and onboarding process.
  • Develop enablement material for SAP partners to leverage SAP Store.
  • Monitor content success metrics and analytics, gather insights, and optimize content for conversion.
  • Work closely with key stakeholders to address the content needs of specific personas across all stages of the customer journey.
What You Bring
We're looking for someone who takes the initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
  • Must be a recent university graduate from Information Technology, Business, Marketing, or Communications.
  • Experience working as a systems analyst, systems engineer, or consulting experience in a top firm or process optimization roles.
  • Familiarity with SAP Commerce Cloud or other e-commerce platforms, CRM technology, order-to-cash processes, middleware, and fulfillment processes.
  • Familiarity with web publishing on content management systems.
  • Experience with data and analytics with ability to capture and document requirements.
  • Strong content marketing skills with knowledge of digital marketing principles.
  • Good understanding of e-commerce platforms with a high aptitude to learn about complex systems.
  • Excellent time management skills, with the ability to prioritize multiple projects simultaneously.
  • Strong analytical, communication, and organization skills with attention to detail.
  • Ability to work well under pressure and think outside the box.
  • Fluent in written and verbal English.
  • Comfortable on the phone as you'll be speaking directly with SAP partners and internal stakeholders.
  • A self-starter with energy and the ability to manage multiple priorities.
  • Ability to work effectively in a global environment.
  • Coding skills are welcome.
Meet Your Team
The mission of SAP Content and Digital Experience (CDX) is to create world-class connected experiences by inspiring, educating, and supporting customers throughout their digital journey. The CDX Marketplace unit owns the global SAP Store portfolio growth strategy and the harmonization of SAP and partner solutions.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software.

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 420460 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time.
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