North LATAM: Customer Support Team Lead

Cloudbeds is seeking a Customer Support Manager for LATAM to lead a remote team of Support Leads and ensure top-tier hospitality software support. You will coach staff, manage escalations, and drive CSAT/NPS while collaborating with product and engineering to scale service quality across regions.Ideal candidates bring hotel operations experience, 2+ years...

Philips Iberica SAU is seeking a Customer Support Team Lead – North LATAM to guide a remote service engineering team, ensuring high-quality support and coordinating day-to-day operations across the region.You will coach engineers, manage escalations, and partner with cross-functional teams to deliver reliable healthcare IT solutions while driving service...

Sutherland is seeking a Team Lead to guide frontline teams, deliver exceptional customer experiences, and drive performance improvements. You will coach employees, conduct performance reviews, and support daily operations to meet service levels and quality standards.Fluency in Spanish is required to succeed in this role. As a key bridge between frontline...

A global healthcare leader is seeking a Customer Master Data Team Lead in Bogotá, Colombia. This role involves leading a team to deliver superior customer service in master data management, monitoring KPIs, and driving process improvements. The ideal candidate will have 3-5 years of relevant experience, strong leadership skills, and proficiency with SAP and...

We’re looking for our next Customer Experience Lead!We’re looking for a Customer Experience Lead to help us shape how users experience our product and services across Latin America — leading our support and QA operations while combining empathy, data, and cross-functional collaboration to make every interaction meaningfulWhat are we building at...

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.For Enterprises, these are key factors of success. For us, they're our core expertise.We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the...

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.For Enterprises, these are key factors of success. For us, they're our core expertise.We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the...

Customer Support Agent (Spanish & Chinese) - LatAm (Remote Freelance) 2 weeks ago Be among the first 25 applicants JOIN EXPATRIO Expatrio is an ambitious Berlin-based start‑up in the field of Fintech and Edtech and currently has a vacancy for the position as Customer Support Agent (Spanish & Chinese) – LatAm (Remote Freelance). Our goal is to make the...

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