Customer Service Associate Billingue
hace 2 semanas
Customer Service Associate
Responsabilidades:
- Responder de manera oportuna y profesional a un alto volumen de llamadas y correos de soporte por parte de nuestros clientes, asegurando precisión y atención al detalle.
- Mantener una alta tasa de retención de clientes de isolved mediante la entrega de un servicio superior y resolviendo las inquietudes de manera efectiva.
- Investigar y resolver consultas de los clientes, proporcionando soluciones rápidas y precisas.
- Escalar adecuadamente los problemas complejos de clientes y participantes, siguiendo los procedimientos operativos estándar.
- Participar en programas de capacitación en servicio al cliente para mejorar tus conocimientos y habilidades, lo que te permitirá ofrecer un soporte excepcional.
- Habilidades comunicativas fuertes en inglés (hablado y escrito).
- Orientación al cliente y motivación para proporcionar un excelente servicio.
- Capacidad de trabajar bajo presión y gestionar múltiples tareas.
- Atención al detalle y habilidades para la resolución de problemas.
- Horario de entrenamiento: Lunes a Viernes, de 8:00 AM a 5:00 PM (primeras 4-5 semanas).
- Horario de operación: Disponibilidad de Lunes a Viernes, disponibilidad de 7:00 AM a 7:00 PM (turnos rotativos).
Educación mínima: Bachillerato / Educación Media
Palabras clave: servicio, service #J-18808-Ljbffr
-
Customer Service Representative ALV
hace 3 semanas
Aburrá Valley, Colombia SOLVO S.A.S A tiempo completoJob description: Are you a motivated and customer-oriented individual looking to kick-start your career in a dynamic and supportive work environment? Look no further We are seeking highly enthusiastic individuals to join our team as isolved Customer Support Representatives. We are dedicated to providing exceptional customer service and ensuring client...
-
Customer Support Associate WFP
hace 3 días
Valle de Aburrá, Colombia SOLVO S.A.S A tiempo completoCustomer Support AssociatePosition: Customer Support AssociateSalary: 2.800.000M (1.820.000 base prestacional + 980.000 auxilio de vivienda)Location: MedellinJob DescriptionAre you a motivated and customer-oriented individual looking to kick-start your career in a dynamic and supportive work environment? Look no further We are seeking highly enthusiastic...
-
Customer Service Representative Bilingue Medellin
hace 4 semanas
Aburrá Valley, Colombia SOLVO S.A.S A tiempo completoRole: Support Associate Schedule: Availability Monday to Friday 7:00 am - 7:00 pm CT. Training Schedule: Monday to Friday from 08:00 am to 5:00 pm (first 4 to 5 weeks) Operations Schedule: May vary: 7:00 am to 4:00 pm, 8:00 am to 5:00 pm, 9:00 am to 6:00 pm, or 10:00 am to 7:00 pm. Compensation: 2.800.000 M Location: ON SITE/ 5 days per week (CAMACOL -...
-
Customer Service Representative Bilingue Medellin
hace 4 semanas
Aburrá Valley, Colombia SOLVO S.A.S A tiempo completoRole: Support Associate Schedule: Availability Monday to Friday 7:00 am - 7:00 pm CT. Training Schedule: Monday to Friday from 08:00 am to 5:00 pm (first 4 to 5 weeks) Operations Schedule: May vary: 7:00 am to 4:00 pm, 8:00 am to 5:00 pm, 9:00 am to 6:00 pm, or 10:00 am to 7:00 pm. Compensation: 2.800.000 M Location: ON SITE/ 5 days per week (CAMACOL -...
-
Team Leader of Customer Service
hace 4 semanas
Aburrá Valley, Colombia TECH365 S.A.S. A tiempo completo¡Join Our Team as a Team Leader of Customer Service at Tech 365!Tech 365 is an innovative fintech company based in Medellín, recognized as a leader in the digital lending market. We pride ourselves on our dynamic approach and commitment to excellence, and we are looking for a results-driven Head of Customer Service to lead our team. Position Overview As a...
-
Team Leader of Customer Service
hace 4 semanas
Aburrá Valley, Colombia TECH365 S.A.S. A tiempo completo¡Join Our Team as a Team Leader of Customer Service at Tech 365!Tech 365 is an innovative fintech company based in Medellín, recognized as a leader in the digital lending market. We pride ourselves on our dynamic approach and commitment to excellence, and we are looking for a results-driven Head of Customer Service to lead our team. Position Overview As a...
-
Customer Service Support
hace 3 semanas
Aburrá Valley, Colombia Zoni Language Centers A tiempo completoExciting Opportunity: Join Zoni Language Centers as Remote Customer Service Support Key Responsibilities: Manage incoming support requests and collaborate across departments. Provide swift solutions to technical and academic inquiries. Proactively engage with students facing attendance issues. Address questions about class schedules and academic processes....
-
Customer Service Support
hace 4 semanas
Aburrá Valley, Colombia Zoni Language Centers A tiempo completoExciting Opportunity: Join Zoni Language Centers as Remote Customer Service Support! Key Responsibilities: Manage incoming support requests and collaborate across departments. Provide swift solutions to technical and academic inquiries. Proactively engage with students facing attendance issues. Address questions about class schedules and academic...
-
Customer Service Support
hace 4 semanas
Aburrá Valley, Colombia Zoni Language Centers A tiempo completoExciting Opportunity: Join Zoni Language Centers as Remote Customer Service Support! Key Responsibilities: Manage incoming support requests and collaborate across departments. Provide swift solutions to technical and academic inquiries. Proactively engage with students facing attendance issues. Address questions about class schedules and academic...
-
Customer Service Representative ALV
hace 4 semanas
Aburrá Valley, Colombia SOLVO S.A.S A tiempo completoJob description: Are you a motivated and customer-oriented individual looking to kick-start your career in a dynamic and supportive work environment? Look no further! We are seeking highly enthusiastic individuals to join our team as isolved Customer Support Representatives. We are dedicated to providing exceptional customer service and ensuring client...
-
Customer Service Representative/ Advanced English Level
hace 4 semanas
Aburrá Valley, Colombia SOLVO S.A.S A tiempo completoJob description: Are you a motivated and customer-oriented individual looking to kick-start your career in a dynamic and supportive work environment? Look no further! We are seeking highly enthusiastic individuals to join our team as isolved Customer Support Representatives. We are dedicated to providing exceptional customer service and ensuring client...
-
Customer Service Representative/ Advanced English Level
hace 4 semanas
Aburrá Valley, Colombia SOLVO S.A.S A tiempo completoJob description: Are you a motivated and customer-oriented individual looking to kick-start your career in a dynamic and supportive work environment? Look no further! We are seeking highly enthusiastic individuals to join our team as isolved Customer Support Representatives. We are dedicated to providing exceptional customer service and ensuring client...
-
Customer Service Representative
hace 5 días
Valle de Aburrá, Colombia SOLVO S.A.S A tiempo completoOur MissionWe are seeking highly enthusiastic individuals to play a crucial role in delivering top-quality service to our clients while contributing to a positive and high-performing work environment. As a front line of support, you will respond to support calls and emails from our clients in a timely and professional manner, ensuring accuracy and attention...
-
Agente Backoffice para Medellin
hace 4 semanas
Aburrá Valley, Colombia SOLVO S.A.S A tiempo completoRole: Support Associate Schedule: Availability Monday to Friday 7:00 am - 7:00 pm CT. Training Schedule: Monday to Friday from 08:00 am to 5:00 pm (first 4 to 5 weeks) Operations Schedule: May vary: 7:00 am to 4:00 pm, 8:00 am to 5:00 pm, 9:00 am to 6:00 pm, or 10:00 am to 7:00 pm. Work Mode: ON SITE / 5 days per week (CAMACOL - Cra 63 49ª-31, Edificio...
-
Agente BackOffice Bilingüe B2
hace 3 semanas
Aburrá Valley, Colombia SOLVO S.A.S A tiempo completoRole: Support AssociateSchedule: Availability Monday to Friday 7:00 am - 7:00 pm CT.Training Schedule: Monday to Friday from 08:00 am to 5:00 pm (first 4 to 5 weeks)Operational Hours: 7:00 am to 4:00 pm, 8:00 am to 5:00 pm, 9:00 am to 6:00 pm, or 10:00 am to 7:00 pm.Remuneration: 2.800.000 MLocation: ON SITE / 5 days per week (CAMACOL - Cra 63 49ª-31,...
-
Agente Backoffice para Medellin
hace 4 semanas
Aburrá Valley, Colombia SOLVO S.A.S A tiempo completoRole: Support Associate Schedule: Availability Monday to Friday 7:00 am - 7:00 pm CT. Training Schedule: Monday to Friday from 08:00 am to 5:00 pm (first 4 to 5 weeks) Operations Schedule: May vary: 7:00 am to 4:00 pm, 8:00 am to 5:00 pm, 9:00 am to 6:00 pm, or 10:00 am to 7:00 pm. Work Mode: ON SITE / 5 days per week (CAMACOL - Cra 63 49ª-31, Edificio...
-
Agente BackOffice Bilingüe B2
hace 3 semanas
Aburrá Valley, Colombia SOLVO S.A.S A tiempo completoRole: Support AssociateSchedule: Availability Monday to Friday 7:00 am - 7:00 pm CT.Training Schedule: Monday to Friday from 08:00 am to 5:00 pm (first 4 to 5 weeks)Operational Hours: 7:00 am to 4:00 pm, 8:00 am to 5:00 pm, 9:00 am to 6:00 pm, or 10:00 am to 7:00 pm.Remuneration: 2.800.000 MLocation: ON SITE / 5 days per week (CAMACOL - Cra 63 49ª-31,...
-
Wireless Retail Sales Associate
hace 4 semanas
Aburrá Valley, Colombia OSL Retail Services A tiempo completoOverview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $14.00/hour base pay and uncapped commission Employees earn $17.00/hour just hitting minimum expectations and top performers earn $30+/hour As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for...
-
Wireless Retail Sales Associate
hace 4 semanas
Aburrá Valley, Colombia OSL Retail Services A tiempo completoOverview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $14.00/hour base pay and uncapped commission! Employees earn $17.00/hour just hitting minimum expectations and top performers earn $30+/hour! As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for...
-
Wireless Retail Sales Associate
hace 4 semanas
Aburrá Valley, Colombia OSL Retail Services A tiempo completoOverview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $14.00/hour base pay and uncapped commission! Employees earn $17.00/hour just hitting minimum expectations and top performers earn $30+/hour! As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for...
