Solutions Engineer

hace 4 semanas


Cali, Valle del Cauca, Colombia SupportYourApp A tiempo completo

Are you a technical enthusiast with a knack fordesigning and implementing robust solutions behind the scenes? Whatif you had a chance to be a part of the world's leading SaaS,Software, or Hardware solutions? Join us a Solutions Engineer for aplatform that provides a secure and reproducible environment forproduct demos. Thrive in a multicultural and multilingualenvironment while enjoying your home office. Unlock your potentialby mastering new skills and achieving challenging goals with ourPeople First management approach. Excited? Let's see what it takes What you will do: - Execute Proofs of Concept and Pilots toinspire and validate technical requirements - Design and implementsolutions to optimize the functionality of the product experienceplatform - Build customer assets to enable customers to achievevalue more quickly - Communicate customer feedback into actionableproduct roadmap items - Support strategic customers as theyimplement our solution - Maintain working knowledge of the productsand services - Communicate with internal teams to ensure thedelivery of high-quality assets that drive the success of theinnovative solutions What you need to succeed in this role: -Excellent English communication skills (at least C2 for both spokenand written) - Possess at least two web development skills (HTML,CSS, JavaScript, web services) - Demonstrate understanding of webapplication design and operations - Demonstrated problem-solvingand analytical skills - Dedication to teamwork, and getting thingsdone together - Ability to adapt to new and dynamic environments -Personal laptop or computer (at least 8Gb of RAM) and a stableinternet connection (minimum 50 Mbps–download and 40 Mbps–upload)Will be a great plus: - Degree in computer science or informationtechnology Benefits and Perks: - Fixed schedule: Monday to Friday,8 AM–4 PM, Colombia time - Opportunity to work fully remotely -Inclusive international environment - Compensation in USD - Goodbonuses for referring friends - Paid intensive training andprobation - Work-life balance - Responsive management interested inyour growth and long-lasting cooperation - Greenhouse conditionsfor self-development Who we are: SupportYourApp is aSupport-as-a-Service company that provides secure technical,customer support, and CX services for tech companies around theglobe. We work with clients from over 30 countries and speak over60 languages. Since 2010, we've become an industry leader inpremium outsourced customer support and turned global with 8 hubsaround the world. We treat our team like our clients, surroundingthem with unlimited care, an individual approach, and a wholesomepositive experience. We welcome people with various backgrounds andexperiences. Grab the chance to join us and send your CV inEnglish, pointing out your outstanding skills Visit our website:www.supportyourapp.com DISCLAIMER We are a multinational companywith unbiased views. The assessment of candidates is not affectedby such characteristics as race, sex, color, religion, age,national origin, marital status, disability, veteran status,genetic information, sexual orientation, gender identity, or anyother reason prohibited by law in provision of opportunities andbenefits.


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