Product Demo UX Specialist

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Twilio A tiempo completo

See yourself at Twilio:

Join the team as our next Product Demo UX Specialist.

Who we are & why we're hiring:
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia.

We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias.

At Twilio, we support diversity, equity & inclusion wherever we do business.

We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.


About the job:

This position is needed to:

We're searching for a thoughtful, results-driven demo design leader to join our PMM team to help shape the future of our demos for sales, events, website and social media content.

The product marketing team within the broader marketing team is responsible for messaging the unique value of our products and services.

We own a broad range of programs — from partnering with our campaign team to plan go-to-market launches to producing live product training and tools to help
our sales team. We deliver high-quality content and need to expand that same principle into our demos and showcase our product portfolio.

Responsibilities:

In this role, you'll:

  • Proven understanding of usercentered design techniques & demonstrated ability to incorporate principles into the architecture and design of demos.
  • Ability to grasp and distill highly complex strategies and translate them into clean, focused, understandable solutions from brainstorming, brief creation to delivery in a fastmoving and changing environment.
  • Serve as a design lead on product demos, presenting deliverables and delivering highquality work centered around innovative design solutions that capture the product and meet the business problems.
  • Create the demo deliverables leading with research, conceptualize, critique, execute, and validate the outcome in both digital/physical experiences.
  • Improve the way we visualize data to our customers.
  • Collaborate with teams across product and engineering to build out and optimize the demo as applicable.
  • Demonstrated ability in gathering and translating requirements from product, events, SMEs, users, and business analysts into product demos.
  • Be an excellent communicator and storyteller both verbally and visually, bringing ideas to life using sketches, workshops, wireframes, journeys, prototypes, presentations and more to communicate clearly.

Qualifications:

Required:

  • Fluency in written and verbal English & Spanish.
  • Knowledge of web client technologies (browsers, HTML, CSS) (if applicable).
  • Proficiency in Adobe Illustrator, Photoshop.
  • Ability to work productively within a team.
  • A great eye for detail and the ability to work well under pressure.
  • Strong internal and external relationship management skills.
  • Agile and flexible thinking.

Location
This role will be Remote - Colombia.

What We Offer:


There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.

Offerings vary by location.

Twilio thinks big

Do you?:
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

If this role isn't what you're looking for, please consider other open positions.

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