Credit and Collection Specialist

hace 2 semanas

Bogotá, Bogotá D.E., Colombia ABBVIE A tiempo completo

Join us at AbbVie, where medicine, aesthetics, and science are powered by some of the brightest minds in the world.


We're a dynamic biopharmaceutical company that offers you the resources you need and a global reach that empowers your innovative mindset.

From day one, we've known it takes teamwork, passsion, and culture built on diversity and inclusion to develop the scientific breakthroughs, innovative pipelines, and therapies that change millions of patients' lives around the world.

In short, we know it takes you make those groundbreaking advancements happen.


Ready to innovate together? we are looking for an Credit and Collections Specialist in this position you will report to the Credit and Collection Manager and will manage the accounts receivable of most important customers around the cluster and focus with NES (Pharma and aesthetics).

This position will review data using system-generated reports and perform timely, accurate and complete account reviews, collections activities and account maintenance for assigned accounts.


Responsabilities:

  • Perform NES ́s (AX
  • DX models) order releases on a timely basis and in a manner that protects AbbVie assets according with the local credit policy. Identify root causes of complex payment issues and trends. Assist Team Leader in preparation of compelling data presentations that efficiently communicate these trends to Manager.
  • Requires high degree of communicative ability due to multifunctional challenges, including but not limited to: Contributes to a strong degree in department, selected crossfunctional process improvement teams. Participation on interdepartmental teams with periodic review to verify charge backs, rebates, and others. Customer relationship management (both internal and external). Ability to train new employees, lead AR audits with sales force.
  • Operates independently within defined scope of responsibility with mínimal supervision. Interacts with internal and external stakeholders (i.e. Sales, Contracting and tendering and Customer Service, Customers, VLOG, CEOs, BPOs, Planning etc.) at peer, supervisory or management levels.
  • Responsible for collection activities requiring the resolution of past due invoices, unearned discounts, disputes, credit limits exceeded etc. for assigned set of customers. Driving shortterm and longterm cash flow, controlling the Risk, Bad debt expense and driving DSO PLAN.
  • Responsible for compliance with applicable policies and procedures with the ability to help define, document, and implement new processes to improve task efficiency.
  • Achieve results of cash flow.
  • Effectively utilize and maintain AbbVie information systems as needed in the analysis and resolution of customer issues (including SAP, SAR, Microsoft Office etc)
  • The Senior Specialist will carry larger, more challenging groups of customers around Cluster North.
  • Ensure the company is billing and collecting from customers on a timely basis through all relationships and payment processes. Actioning and following up where necessary to keep DSO PLAN
  • Maintain current PDAs for Department vendors. Manage the Purchase orders Request for Department Vendors and control the budget of the area.

Qualifications:

  • Preferred: bachelor's degree in finance, accounting, or business management. Previous experience using SAP and advanced Excel skills are strongly preferred.
  • At least 3 years of experience in Accounting, Finance, Receivables, Customer Service, or relevant business environment.
  • English skills are required.

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