Donor Engagement Associate

hace 2 meses

Bogotá, Bogotá D.E., Colombia intuitive solutions A tiempo completo

Donor Engagement Associate: We are seeking a passionate and dedicated individual with experience in the non-profit industry to join our team as a Donor Engagement Specialist. In this role, you will be the first point of contact for our organization, interacting with donors. Your role will be crucial in delivering exceptional customer service and building relationships to support our mission. If you are enthusiastic about making a positive impact and possess excellent communication skills, we encourage you to apply. Responsibilities: ● Understanding of fundraising best practices: Donor Engagers should be familiar with the basics of fundraising, including how to cultivate and steward donor relationships, how to ask for donations, and how to track and report on fundraising metrics. ● Knowledge of the nonprofit sector: Donor Engagers should have an understanding of the nonprofit sector, including the unique challenges and opportunities facing nonprofit organizations, and how they differ from for-profit businesses. ● Communication skills: Donor Engagers should have strong written and verbal communication skills to effectively communicate with donors, both in-person and through various written communication channels such as email, direct mail, or social media. ● Data analysis and reporting: Donor Engagers should be comfortable working with data to track donor engagement and fundraising metrics, and be able to analyze this data to identify trends and opportunities for improvement. ● Relationship-building skills: Donor Engagers should be skilled at building and maintaining relationships with donors, and be able to tailor their communication style to the specific needs and interests of each donor. ● Project management skills: Donor Engagers may be responsible for coordinating events or fundraising campaigns, and should have strong project management skills to keep tasks on track and ensure timely completion. ● Understanding of ethics and regulations in fundraising: Donor Engagers should be aware of ethical considerations and regulations related to fundraising, such as tax laws and privacy policies, to ensure compliance and build trust with donors. Qualifications: ● A minimum of 1-2 years of experience in a similar position (experience in a non-profit or NGO environment is a plus). ● English B2+ (mandatory). ● Excellent written, verbal, and telephonic communication skills. ● In-depth understanding of entire MS Office suite. ● Ability to organize a daily workload by priorities. ● Experience in managing multiple priorities, administrative coordination, and logistics ● Well-organized, detail-oriented, ability to multi-task with great follow-up skills Summary As a Recruitment Coordinator, you will play a crucial role in supporting the recruitment process. You will be responsible for facilitating various aspects of recruitment, from coordinating interviews to ensuring a seamless candidate experience. Your organizational skills, attention to detail, and the ability to effectively communicate will be essential in helping us attract top talent. Responsibilities Scheduling and Coordination: - Coordinate and schedule interviews between candidates and hiring managers, ensuring availability and logistics are managed efficiently. - Manage communication between candidates, hiring managers, and other stakeholders to ensure a smooth interview process. - Contact new employees and assist in scheduling and preparing for onboarding sessions. Recruitment Support: - Assist with the creation and distribution of job postings on various platforms. - Maintain accurate and up-to-date records in the applicant tracking system (ATS) and other databases. - Prepare and distribute offer letters, confidentiality and non-disclosure agreements, and other relevant documentation. - Conduct reference checks on final candidates. - Maintain the current job description library and update as necessary. - Post job descriptions externally via established job boards. - Serve as co-administrator on the Paychex applicant tracking system. - Evaluate, screen resumes, cover letters, and writing samples. - Consult with hiring managers to discover staff requirements and specific job objectives. - Maintain a complete record of job postings, interviews, and new hires (metrics). - Assemble application packets as they are received. - Assist with the overall recruiting strategy. - Work with the Senior Graphic Designer on requesting graphics for social media posts. - Work with the Communications Manager on getting internal job announcements posted to the CAIR website. - Use recruiting tools like tests and assignments to assess candidates’ skills when required. - Provide a shortlist of qualified candidates to hiring managers via Click-Up. - Assist in completing background check authorizations for new hires and interns. - Prepare new hire paperwork ensuring federal, state, and local requirements are met. - Stay up to date on U.S. recruiting methods. - Serve as backup to the P & C Coordinator on additional workflow items as needed. - Provide recruitment statistics and reports upon request. - This list of responsibilities is not exhaustive. As the RC, your daily workflow could include tasks other than recruiting. - Any other duties as assigned. Process Improvement: - Identify opportunities to streamline and improve recruitment processes, implementing best practices to enhance efficiency and effectiveness. - Contribute to the development and implementation of recruitment strategies and initiatives. Collaboration: - Collaborate closely with the People & Culture Coordinator and other team members to identify other HR needs and priorities. - Provide support to the People & Culture Coordinator and Director of People and Culture, navigating collaboration with other team members. Requirements and Skills - This position is remote; however, candidates must be located in Colombia. - Proficiency in MS Office Suite and experience with applicant tracking systems (ATS) preferred. - Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. - Ability to maintain confidentiality and handle sensitive information with discretion. - Detail-oriented with a focus on accuracy and quality. - Adaptability and willingness to learn in a fast-paced environment. - Excellent communication skills. - Ability to prioritize and complete special projects within established deadlines. - At least 1 year of knowledge around HR policies and best practices. - Hands-on experience with various selection processes like phone interviews and conducting reference checks. - Ability to manage different types of interviews (e.g., structured, competency-based, and behavioral). - Familiarity with HR databases, applicant tracking systems, and candidate management systems. - Ability to use written tests and other assessment tools. - Familiarity with social media, especially LinkedIn.

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