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Service Delivery Lead
hace 3 meses
En NEORIS es un acelerador Digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiência como Socios Digitales de algunas de las mayores compañías del mundo.
Somos más de 4,000 profesionales en 11 países, con nuestra cultura multicultural de startup en donde cultivamos innovación, aprendizaje continuo para crear soluciones de alto valor para nuestros clientes.
Estamos en búsqueda de
Service Delivery Lead,Principales responsabilidades:
- Principal punto de contacto y de comunicación con los Clientes.
- Garantizar que las necesidades y preocupaciones de los clientes sean entendidas y abordadas de manera oportuna y adecuada.
- Asegurar la entrega del producto o de las nuevas funcionalidades según los plazos establecidos
- Resolver conflictos o dependencias y gestionar a los equipos para que estén perfectamente coordinados y focalizados en los objetivos.
- Fomentar con el Cliente relaciones a largo plazoRequerimientos:
- Experiência Senior administrando y ejecutando proyectos de software como Service Delivery Lead.
- Gestión de las Cuentas de los Clientes Locales.
- Gestión de proveedores terceros
- Elaboración y coordinacion de planes de trabajo
- Negociación con clientes de acuerdos y compromisos
- Supervisión de tareas y administración de riesgos
- Interés en aprender plataformas tecnológicas
- Basado en Bogota, Colombia
- Bilingual (Spanish & English)
Deseable:
- Conocimientos Técnicos de Telemática, de Monitoreo y Rastreo Satélital.
- Conocimiento en alguna de las siguientes plataformas para gestión de despacho
:Samsara, Trimble
- Prestaciones de Ley
- Paquete de Beneficios
- Plan de desarrollo profesional
- Colaboración multiculturalCynthia ValadezLI-CV1
