Technical Project Manager

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Netskope A tiempo completo

About Netskope:


Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.

We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.


About the position:


Given our business model where our customers pay us over time, the Customer Solutions Group (CSG) is absolutely vital to our customers deriving long-term value from our platform.

To enhance our customer's experience with Netskope, we need to have a world class Professional Services organization to drive value and success for our customers.

This position reports directly to the global PS leader.

As a Netskope Technical Project Manager (TPM) for the Americas, you will be responsible for:

  • Manage a large number of projects with a wide range of customer profiles
  • Collaborate with stakeholders to define project scope, objectives, and deliverables.
  • Develop comprehensive project plans, including tasks, timelines, and resource requirements.
  • Understand the customer requirements and deliverables. When necessary you will drive the creation and review for the Statement of Work (SOW)
  • Present the Netskope PS to customers and prospects. Be able to articulate both the PS and the company value proposition
  • Maintain and share accurate reports to share with the PS and CSG leadership when required
  • Work closely with Sales, Support, and Engineering to ensure customer needs are met
  • Lead and contribute to project definition, planning, documentation and data collection
  • Provide management and leadership skills and drive execution on program goals.
  • Anticipate and interpret internal/external business and regulatory challenges and recommend best practices to improve products, processes or services.
  • Act independently to determine methods and procedures on new or special assignments.
  • Provide strategic input and collaboration with the Customer Experience Organization.

Required Experience and Skills:

  • 7+ years managing projects and programs.
  • Proven track record of meeting or exceeding targets
  • Demonstrable experience presenting to customers and company leaders
  • Excellent written and verbal communication skills
  • Ability to work effectively with both technical and nontechnical people
  • Experience working with SalesForce, PSA tools, and GSuite
  • Ability to quickly develop strong and open relationships with a serviceminded approach to customers, partners, and subcontracting vendors.

Other Requirements:

  • Travel required up to 20%.
- 'Whatever it takes' attitude and motivation to do whatever necessary to complete the job

  • Selfmotivated
  • Strong problemsolving skills
  • Excellent organizational skills
  • High level of English, Spanish.
  • Portuguese is a big plus.

Preferences:

  • Experience with working with a Fortune 500 companies
  • Prior experience in hypergrowth company a definite plus

Education:

  • Bachelor's degree (BSCS or equivalent) or equivalent work experience
LI-NN1

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment.

Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.


Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

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