HRp Global

Job no: 571418

Work type:
Full time

Location:
Bogota, Colombia

Categories:
Client Payroll

Office Location:
Colombia

PURPOSE OF THE ROLE
TMF Group is the leading provider of critical compliance and administrative services. We serve corporations, fund managers, financial institutions and private clients operating, expanding, and investing in multiple jurisdictions.

We support clients by providing Legal, Regulatory, Compliance, Accounting & Tax, and HR & Payroll expertise in over 80 jurisdictions.

TMF Group is committed to offering a world class service with a focus on client specific needs to deliver an optimal global solution.

A key part of TMF's Global Business Services for global and multi-jurisdictional clients involves the process of 'on boarding' a new client and coordinating the transfer of responsibility to TMF Group.

TMF is an international business that takes respect, culture and values very seriously. The ability to manage global projects and dispersed multi-cultural stakeholders is therefore of the utmost importance.

High-level, HRP Implementation and Onboarding Project Manager ("HRP PM") role purpose is delivering all Global Onboarding implementation projects in line with recognized best practice methodology enabling TMF contracted services to be delivered to the client.

This role is HRP Implementation & Onboarding Project Manager for TMF Group, and the role is part of the Global Delivery for HRP, reporting to HRP Global PMO Director (or whomever else TMF should require) e.g.

May report into Program Manager as the project requires.

KEY FUNCTIONS AND RESPONSIBILITIES

• A. BUSINESS DEVELOPMENT

Development of HRP onboarding practice Continuous improvement
- contributing, taking initiative and participating on improving and promoting the HRP implementation and on-boarding best practice
- improving global standards, efficiency, productivity, quality
- improving of existing processes or process maps, written process, SOPs and creating them if not available, etc

Innovation

B. PROJECTS PORTFOLIO MANAGEMENT

CLIENTS PROJECTS
Projects delivering all Global Implementation and Onboarding Projects ("Projects") in line with recognized best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting)
Point of escalation acting as main central point of contact for clients and internal stakeholders for all Projects assigned.

• Project planning and executing producing a detailed relevant project plan that includes objectives, scope, deliverables, timeliness, and resource allocation.

- aligning with clients and internal stakeholders to ensure dates are achievable
- managing interdependencies, incorporating all required Project workstreams
- creating, maintaining and updating all required project management outputs (such as but not limited to Project Plans, RAID logs, Stakeholder lists, Governance plans, Communication plans, Availability tracker, etc)
- maintaining required level of quality

Risk assessment and mitigation identifying any potential risks that might impact the Project's success and implementing strategies to mitigate those risks Stakeholder communication.

- maintaining clear and effective communication with all Projects Client and TMF stakeholders (such as Local Offices, Technical Teams, Management/Leadership, Colleagues and others when applicable) to provide updates, address concerns, provide solutions for regular and complex problems/gaps and manage expectations (through Internal briefings, Kick Off Calls, Status Updates, SteerCos, Lessons Learnt sessions, etc).
- working closely with Solution Architects (for Global Solution Overview aspects related), Sales (for any commercial aspects related), Internal teams to ensure One TMF approach

Escalation
- timely escalating resource issues, delayed project phases, missed deadlines and other planning issues
- ensuring the central support teams and/or local offices adhere to the HRP on-boarding defined procedures
- adhering to relevant escalation process, Budget management
- creating and managing the Project budget
- ensuring cost control and efforts throughout the Project are recorded
- setting, monitoring project KPIs and proposing solutions for improvement: on-time completion rate, planned hours vs time spent, budget variances and more. Projects reporting regularly updating all project management reporting tools for stakeholders and management (such as Capacity tracker, CRM, Revenue tracker, etc)

Change management managing changes to Project scope, deviations, requirements, timeliness and assessing their impact on the Project through correct Contract & Change Management standard (i.e. Change Requests, Addendums, etc.)

Documentation maintaining detailed and accurate project documentation including Project plans, schedules, meeting minutes, RAID logs, etc

Project Closure
- ensuring a smooth project closure, including proper documentation, final deliverables and knowle

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