District Manager

Job Description:

In conjunction with the National Field Sales Manager

• OnStar, the District Manager
• OnStar will deploy initiatives towards the achievement of OnStar activation targets (Online Enrollment, Welcome Call, Mobile App usage, OnStar Vehicle Insights, OnStar Guardian, etc.) on both new and used vehicles as well as drive revenue in Multi-Year Plan, subscription, Guardian, overtheair upgrade, and data sales. This position works closely with General Motors dealership owners, management, and sales staff as well as internal VSSM (Vehicle Sales, Service and Marketing) teams. This collaboration works to drive adjacency and subscription growth for the new, used and fleet automotive business units.

This position requires the District Manager

• OnStar to develop and provide indealership training on best practices, activation, and sales processes as well as new technology and service offerings.

About OnStar:
Are you a Sales driven Marketer who has passion for Innovation & Technology? Do you want to play a leadership role in developing strategies that deliver revenue and subscription growth?
The District Manager

• OnStar Canada plays a key role in driving the success of OnStar and Connected Vehicle Subscription Services. Focused on putting the customer at the center of everything we do, this role is charged with the task of delivering a more protected and connected experience for Canadian consumers.

At General Motors (GM), our OnStar team is a team that lives within Innovation.

Our Vision is to Empower our Customers and our Employees, keep it Simple, Earn Trust and lead our industry into the future.

• Become the OnStar & Technology Subject Matter Expert (SME) for the assigned District
• Coach dealers on how to provide a seamless onboarding experience, as well as proactive and ongoing relationship management support to retail dealerships and fleet customers
• Conduct monthly sales performance analysis, leveraging data & analytics to identify opportunities and implement dealer action plans and support continuous improvement
• Conduct training for General Motors dealership and wholesale teams, including demonstrations of existing and new OnStar products and services
• Establish and develop key OnStar dealer advocates in the district
• Support creation of sales and marketing material for customers, dealerships, and fleet sales staff
• Support project initiatives to improve OnStar onboarding, increase subscriber count and revenue
• Support planning and execute countermeasures designed to hit monthly and annual KPIs
• Build strong, productive relationships within GM Canada with Vehicle Sales, Service & Marketing teams, Fleet Sales team, Motors Insurance Corporation teams, Dealer New Retail, Used and Fleet Sales personnel as well as On Star & OBS functional counterparts
• Attend and participate in GM Product Plus sessions when scheduled as well as Professional Development Days hosted by General Motors' VSSM organization
• Participate on special projects as required
• Compliance with all processes and training required by GM Canada

Knowledge Required:

• Key components of Sales & Marketing (i.e., Revenue, Metrics, KPIs, 4Ps of Marketing, etc.)
• Operations measuring performance (reporting), issue resolution
• Technology comfortable with advanced connectivity technology, invehicle technology, apps

Skills Required:

• Gets things done (High Capacity, High Quality Output, Quick Pace)
• Engaging effective at engaging & influencing others; easy to be around
• Analytical/problem solving can simplify the complex, and comfortable with excel
• Communication oral, written, presentation skills (MS PowerPoint)
• Marketing: analytics, insights, product, packaging, pricing, promotion
• Proven Sales/Account/Channel Management experience to achieve set targets
• Ability to work in a fastpace highpressure environment with a reliable, selfmotivating, and selfdisciplining manner

Additional Job Description:

Education & Experience Required:

• University degree (Business/Marketing) or relevant experience equivalent
• Proven Sales/Account/Channel Management experience to achieve set targets
• Driving sales performance in B2B an asset
• Experience working with Automotive Dealership Managers considered an asset
• Bilingual an asset
• Ability to travel within Canada and the U.S.

Sought Competencies:

• Drive for Results grow sales & revenue

Personal Accountability

• It's on me to get it done
• High level of decision making and judgement skills
• Engages others effectively especially those without a reporting relationship
• Intellectual Capacity ability to deal with detail and complexity; as well as simplify for others
• Ability to effectively prioritize work and efficiently manage a heavy workload
• Can deal with Ambiguity

Compensation and Benefits:

• GM's Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work wh

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