People Operations Generalist
hace 2 semanas
POP Generalist main focus is to provide a wide range of POP support and services across all stages of employee journey. Generalists play a versatile role in ensuring that POP processes are effectively executed and employees are supported. Additional responsibilities include mentoring team members.
Main Responsibilities
Employee Journey: Support employees and managers in any phase of Employee Journey, ensuring smooth transitions and positive experiences. Employee Relations: Act as a point of contact for employees, addressing their questions, concerns, and providing guidance on POP policies, procedures, and benefits. Handle employee grievances and resolve conflicts. HR Policy and Compliance: Ensure compliance with employment laws and company policies. Maintain and update POP policies and procedures. Educate employees on POP policies and procedures. HR Administration: Maintain employee records, including personnel files, timekeeping, payroll information and POP databases. Process POP-related paperwork, such as employment contracts, terminations, and promotions. POP Processes: Contribute to POP projects and initiatives in participant role. Execute POP processes in business area. Stakeholder Collaboration: Build relationships with employees and management within business area, providing POP support that contribute to their success. Collaborate with POP colleagues and Payroll to ensure alignment. Industry Research and Best Practices: Stay informed on industry trends, research, and best practices in POP area. Continuously seek opportunities to enhance POP processes and approaches.Main Requirements
Bachelor degree in HR, Business Administration, Psychology or related fields + years of progressive HR experience, including various HR roles Fluent/Advanced English and Native Spanish are mandatory. Portuguese will be a plus. Mandatory knowledge about the Labor Legislation in Paraguay. Having knowledge about other countries in South Latam (Argentina, Chile and Peru) will be a plus. Hybrid role: Availability to work from office + days per weekWhy our employees choose us (and stay)?
Learn as you grow – Starting from an onboarding program to internal education, educational resources, e-learning, to external training - we invest heavily in employee learning and development.
Awesome clients – We serve and partner with a majority of leading mobile operators, OTTs, brands, banks, social networks, aggregators and countless more.
Great environment – Team spirit, passion, creativity, persistence, and collaboration are the drivers of our company.
Connect globally – Work with Bippers, teams, and partners from all over the world. We put the "global" in globalization.
Opportunity Knocks. Often. – Being a part of a growing company in a growing industry, we challenge you to grow Whether it's horizontal, vertical, or angular, we want to support the path that you want to carve.
Never a dull moment – We work with powerful companies with great impact which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.
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