Field System Engineer
hace 1 mes
a world leader in the field of in vitro diagnostics.
For almost 60 years and across the world, we have imagined and developed
innovative diagnostics solutions to
improve public health.
Today, our teams are spread across 45 countries and serve 160 countries with the support of a large distribution network.
Come and join a family-owned global company with a long-term vision, and a human-centered culture.1 Misión Principal y Objetivo del Cargo
Asegurar el funcionamiento los sistemas de mantenimiento externos y periféricos, con el fin que cada el equipo disponible para su utilización diaria.
2 Responsabilidades PrincipalesPromover las buenas prácticas en el uso de la tecnología de la empresa, buscando así asegurar el buen uso de cada equipo y reducir el número de posibles
daños.
Ejecutar mantenimientos preventivos y correctivos, según lo requiera el usuario, con el fin de dar repuesta oportuna a necesidades del cliente.
Implementar acciones de los FCA, PSS, MAR, INFO de la línea de industria asegurando cumplir los tiempos establecidos en el GCS.
Proporcionar información objetiva, clara y precisa sobre el uso de la base instalada de la filial.Garantizar la trazabilidad de la información de cada intervención realizada a cada equipo de forma específica, clara y objetiva.
Participar y contribuir al cumplimiento de los objetivos del Sistema de Gestión de la Seguridad y Salud en el Trabajo SG-SST de bioMérieux Colombia.
3 Estudios-Experiência, Habilidades y Calificaciones:
3.1 Estudios y Experiência
Ingeniería Electrónica, Ingeniería Biomédica, Ingeniería electromecánica
Dos (2) años de experiência cargo relacionado con servicio al cliente, deseable conocimiento del sector.
3.2 Habilidades y calificaciones:
Excel Intermedio/ SAP Intermedio
Búsqueda de Causa Raíz /Capacidad de Escucha/ Organización, Método y ejecución/ Actitud de Servicio
4 Alcance, Recursos y Contactos
Alcance y Recursos:
Atención al Cliente,
GSC
KPI:
>60 días Mantenimiento Preventivos; Exitosos Mantenimientos Correctivos; Field Actions; Satisfacción Clientes
Contactos clave (internos): Servicio Técnico/Ventas (externos) Clientes
5 Idioma(s): Inglés Intermedio
Español Avanzado
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