Experience Coordinator

hace 3 semanas

Bogotá, Bogotá D.E., Colombia Luxuriavacations A tiempo completo

Join to apply for the Experience Coordinator role at Luxuria Vacations .

Are you passionate about travel and creating unforgettable experiences for discerning clients? Do you have a keen eye for detail and a knack for organization? If so, then the Lux Experience Coordinator role at Luxuria Vacations might be the perfect fit for you

Role Mission

As a Lux Experience Coordinator, you'll play a vital role in our team, collaborating with the Lux Experience Designers to curate exceptional travel journeys for our valued clients. You'll be responsible for seamlessly arranging a variety of in-destination services, ensuring timely confirmations, and maintaining meticulous attention to detail.

Responsibilities
  • Service Coordination: Be the point of contact for client service requests via email.
  • Client Collaboration: Work closely with the Lux Experience team to fulfill client requests for in-destination services.
  • Destination Expertise: Develop in-depth knowledge of travel destinations to enhance your contributions and offer valuable insights to clients.
  • Vendor Management: Build strong relationships with our network of DMCs, local providers, tour operators, and hotel concierge departments.
  • Quality Assurance: Meticulously review confirmed bookings and services for accuracy.
  • Logistics Coordination: Arrange a variety of in-destination services including:
    • Transfers (ground, ferry, train)
    • VIP services (Meet & Greet, fast track options)
    • Spa treatments, golf outings, and activities
    • Restaurant reservations
    • Car rentals
    • Tours in CORE Destinations such as Turks and Caicos, Mexico, Anguilla, St. Barths.
  • Itinerary Management: Upload service details into the Admin system and conduct quality checks for specific destinations and VIP itineraries.
  • Data Collection: Participate in data collection initiatives as assigned.
Qualifications
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Highly proficient in English communication, encompassing both written and oral formats.
  • Proficient in travel booking systems and technology.
  • A keen eye for detail and a commitment to accuracy.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Passion for travel and a desire to provide exceptional customer service.
Benefits
  • Opportunity to work in a dynamic and exciting travel industry.
  • Be part of a team dedicated to creating unforgettable travel experiences.
  • Continuous learning and development opportunities.

If you're a highly organized individual with a passion for travel and a drive to exceed expectations, we encourage you to apply

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Travel Arrangements

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