Personal Injury Intake Specialist
hace 3 días
About the client:Our client is a U.S.-based Personal Injury law firm handling a high volume of cases. The firm is committed to providing compassionate, responsive, and professional legal support to individuals during difficult times. Client experience and timely communication are a top priority.About the role:We are seeking a Personal Injury Intake Specialist to serve as the first point of contact for prospective and existing clients. In this role, you will be responsible for answering calls, qualifying potential cases, collecting accurate client information, and supporting the intake and legal teams.The ideal candidate is empathetic, detail-oriented, and experienced in handling sensitive personal injury matters while maintaining confidentiality and professionalism.U.S. law firm experience is required.Personal Injury intake experience is strongly preferred.What you’ll be doing:Handle inbound and outbound calls with professionalism and empathy.Serve as the first point of contact for potential and existing clients.Conduct initial intake screenings to determine case eligibility.Ask structured intake questions related to personal injury matters.Accurately document client information in the case management system.Schedule attorney consultations and follow up with potential clients.Follow intake scripts, workflows, and compliance procedures.Coordinate communication between clients, attorneys, and case managers.Escalate urgent or sensitive matters to the appropriate team members.Who are we looking for?1+ year of experience in intake, customer service, call center, or administrative roles.Prior experience working with a U.S. law firm (required).Personal injury intake experience (strong plus).Excellent English communication skills, both verbal and written.High level of empathy and professionalism when handling sensitive cases.Ability to multitask in a fast-paced, high-volume environment.Strong attention to detail and accuracy in data entry.Comfortable following scripts, checklists, and structured workflows.Self-motivated, reliable, and able to work independently in a remote setting.Position: Personal Injury Intake SpecialistRemote Status: Fully RemotePreferred Location: Latin AmericaWorking Hours: 9 am - 5 pm ESTHolidays: US Federal HolidaysSalary: USD 1000 to USD 1300 per monthInternal Job ID: 1030
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Personal Injury Intake Specialist
hace 2 días
Chía, Cundinamarca, Colombia Bionic Talent A tiempo completoAbout the client:Our client is a U.S.-basedPersonal Injury law firmhandling a high volume of cases. The firm is committed to providing compassionate, responsive, and professional legal support to individuals during difficult times. Client experience and timely communication are a top priority.About the role:We are seeking aPersonal Injury Intake Specialistto...
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Personal Injury Demand Writer
hace 20 horas
Chía, Colombia Bionic Talent A tiempo completoAbout the client:Our client is a law firm specializing in personal injury and auto accident cases. With a strong presence in Georgia, they are dedicated to advocating for victims injured in auto accidents, trucking accidents, and other incidents caused by negligence.About the role:We are looking for a Personal Injury Demand Writer who is detail-oriented,...
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Legal Intake Coordinator
hace 3 días
Chía, Colombia Bionic Talent A tiempo completoAbout the client:Our client, a personal injury law firm based in the U.S., is seeking a Legal Intake Coordinator to join their team. The firm handles a high volume of legal cases and prioritizes professionalism, responsiveness, and exceptional client support in every interaction.About the role:As a Legal Intake Coordinator, you will serve as the first point...
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Legal Intake Coordinator
hace 5 horas
Chía, Cundinamarca, Colombia Bionic Talent A tiempo completoAbout the client:Our client, a personal injury law firm based in the U.S., is seeking aLegalIntake Coordinatorto join their team. The firm handles a high volume of legal cases and prioritizes professionalism, responsiveness, and exceptional client support in every interaction.About the role:As aLegal Intake Coordinator, you will serve as the first point of...
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Legal Drafting Specialist
hace 3 días
Chía, Colombia Bionic Talent A tiempo completoAbout the client:Our client is a law firm specializing in personal injury and auto accident cases. With a strong presence in Georgia, they are dedicated to advocating for victims injured in auto accidents, trucking accidents, and other incidents caused by negligence. About the role:We are looking for a Legal Drafting Specialist who is detail-oriented,...
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Legal Drafting Specialist
hace 2 días
Chía, Cundinamarca, Colombia Bionic Talent A tiempo completoAbout the client:Our client is a law firm specializing in personal injury and auto accident cases. With a strong presence in Georgia, they are dedicated to advocating for victims injured in auto accidents, trucking accidents, and other incidents caused by negligence.About the role:We are looking for aLegal Drafting Specialistwho is detail-oriented,...
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Settlement Coordinator
hace 2 semanas
Chía, Cundinamarca, Colombia Bionic Talent A tiempo completoAbout the client:Our client, aU.S.-based personal injury law firm, is dedicated to delivering exceptional legal representation and compassionate support to clients navigating complex injury cases. The firm values integrity, attention to detail, and proactive communication to ensure each client receives fair compensation and a seamless legal experience.About...
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Settlement Finance Coordinator
hace 4 días
Chía, Cundinamarca, Colombia Bionic Talent A tiempo completoAbout the client:Our client, aU.S.-based personal injury law firm, is dedicated to delivering exceptional legal representation and compassionate support to clients navigating complex injury cases. The firm values integrity, attention to detail, and proactive communication to ensure each client receives fair compensation and a seamless legal experience.About...
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Lien & Settlement Coordinator - 0958 - Colombia
hace 5 horas
Chía, Cundinamarca, Colombia Bionic Talent A tiempo completoAbout the client:Our client, aU.S.-based personal injury law firm, is dedicated to delivering exceptional legal representation and compassionate support to clients navigating complex injury cases. The firm values integrity, attention to detail, and proactive communication to ensure each client receives fair compensation and a seamless legal experience.About...
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Paralegal - 1034 - Colombia
hace 3 días
Chía, Colombia Bionic Talent A tiempo completoAbout the client:Our client, a personal injury law firm based in the U.S., is seeking an experienced Paralegal to join their growing team. The firm handles a high volume of personal injury cases and values professionalism, responsiveness, and attention to detail in supporting its attorneys and legal operations.About the role:As a Paralegal, you will play a...
