Workforce Management Specialist
hace 2 días
We are working with a leading tech company who is looking to recruit a Workforce Management Specialist to join their team in Bogota, Colombia.
Position: Workforce Management Specialist
Location: Bogota, Colombia
Employment type: Full-time
Work model: on-site
Benefits: base salary
Duties And Responsibilities:
- Assess daily staffing requirements and assign staff to gaming tables (open/closed) accordingly.
- Assist with onboarding new employees as needed.
- Organize, coordinate, and manage work schedules and rotations for gaming tables, ensuring smooth operations and optimal attendance.
- Partner with HR and Team Managers to manage time-off requests, approve schedules, and ensure all positions are filled to meet staffing needs.
- Prepare daily staffing reports, verify work hours and time-off requests, address schedule discrepancies, and handle administrative tasks as assigned by Supervisors or Management.
- Develop and maintain effective staffing plans to ensure sufficient coverage across all business units.
- Monitor employee attendance, ensuring compliance with schedules and regulatory standards.
- Prepare and manage rotation schedules for incoming shifts, ensuring smooth transitions between shifts.
Requirements:
- Fluent in English, with strong proficiency in both written and spoken communication.
- Strong ability to efficiently manage schedules, rotations, and staffing needs.
- Skilled in Microsoft Excel and experienced with workforce management software.
- At least 6 months in a similar role, with the ability to work independently and handle multiple tasks.
- Open to working flexible shifts within a 24/7 schedule.
- Familiarity with local labor laws and regulations related to staffing and scheduling.
Benefits:
- Competitive salary.
- Private health insurance from day one.
- International work environment.
- Opportunities for career development.
- And many more
Seniority level: Associate
Job function: Project Management and Information Technology
Industries: Staffing and Recruiting
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