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Training Specialist Manager

hace 4 semanas

Colombia Wilson Language Training A tiempo completo

Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )

Wilson Language Training Training Specialist Manager in Columbia, South Carolina

Training Specialist Manager

Department: Acadience Professional Development

Location:

Acadience Learning is dedicated to providing leadership in the field of education. We aim to support educators by conducting high-quality research, developing innovative assessment solutions, creating practical educational tools, and delivering comprehensive professional development opportunities in order to help improve student, teacher, and school outcomes.

We strive to reflect this belief in our work and the success of our team members is no less paramount. We are dedicated to ensuring that every employee experiences truly satisfying professional development while feeling inspired to bring their authentic selves to work. Are you ready to be a changemaker?

We are growing and looking to hire a Training Specialist Manager.

The Acadience Training Specialist Manager is a full-time, remote or hybrid role responsible for leading and growing a team of highly skilled Acadience Training Specialists. This includes recruitment, onboarding, professional development, and continuous support to ensure the team delivers exceptional training and support services to educators.

As a key leader, the ATS Manager will oversee hiring processes, design tailored onboarding plans, and foster a collaborative team culture. By providing personalized coaching, maintaining training standards, and encouraging professional growth, the manager ensures the team remains at the forefront of educational best practices. This role plays a pivotal part in supporting educators to improve student outcomes through effective use of Acadience assessments and data-driven practices.

Essential Job Functions:

  1. Lead recruitment, hiring, and onboarding of new Acadience Training Specialists, including designing experiential assignments and making hiring recommendations.
  2. Develop tailored onboarding plans that align with individual expertise to ensure timely contributions from new hires.
  3. Provide continuous supervision, guidance, and mentorship to Training Specialists, fostering professional growth and ensuring alignment with training standards.
  4. Monitor and support training fidelity by observing and offering remote and in-person feedback.
  5. Oversee the scheduling and deployment of Training Specialists to meet diverse client needs while promoting equitable workload distribution.
  6. Facilitate regular 1:1 and team meetings to promote collaboration, address challenges, and share updates.
  7. Evaluate Training Specialists' performance, including annual reviews, goal setting, and credential maintenance.
  8. Collaborate with the Customer Experience team and other departments to troubleshoot training challenges and provide strategic insights for continuous improvement.
  9. Stay informed about trends in structured literacy, math, related legislation, and implementation sciences, sharing insights to support team development.
  10. Oversee the professional learning eligibility and credentials of Specialist team members to ensure Specialists are maintaining their status and reinstating eligibility/credentialing as needed including state/district background clearances where required.
  11. Maintain close and effective working relationships with the Acadience Division - the Professional Learning & Research departments.
  12. Serve as a resource to others in the Customer Experience Department by sourcing answers to questions related to Acadience assessments and the broader fields of structured literacy, and the sciences of reading, math, and implementation.
  13. Participate in ongoing professional development to set and/or maintain own eligibility to conduct all Acadience professional learning offerings.
  14. Keep abreast of educational research and trends in literacy and math education, particularly as it relates to learners with dyslexia, dysgraphia, dyscalculia, dyslexia resources, and dyslexia legislation.
  15. Attend conferences, seminars, and other events as assigned and share learning with Fidelity and other teams as appropriate.
  16. Understand and display Wilson's values.
  17. Other duties as assigned.

Minimum Qualifications:

  1. Able to manage educational professionals.
  2. Able to travel as assigned to conduct limited professional learning and support new Specialists.
  3. Able to handle multiple assignments and projects while making good decisions.
  4. Able to work individually and as a team member.
  5. Technological aptitude and eagerness to increase technological skill level with front-end applications as they relate to Acadience professional learning and other assignments including but not limited to NetSuite.
  6. Strong problem-solving, organizational, and written and verbal communication skills.
  7. Able to take initiative, prioritize tasks, seek input, and communicate progress, as appropriate.
  8. Able to prioritize, track, and manage workload efficiently.
  9. Displays excellent organizational skills.
  10. Able to facilitate meetings effectively.
  11. Able to triage client and employee concerns.
  12. Strong oral and written communication skills.
  13. Able to instruct, guide, and manage educational professionals including the ability to provide feedback.
  14. Attends to details and pursues high-quality professional learning outcomes.
  15. Proven ability to host effective online meetings.
  16. Intuitive knowledge of technology tools for video presentation.
  17. Ability to make participants feel comfortable with technology in a virtual environment including the ability to problem-solve and troubleshoot technical issues.
  18. Ability to establish credibility with program knowledge and technical skills.
  19. Ability to demonstrate genuine energy while building a rapport/establishing a community and engaging with remote participants.
  20. Flexibility and the ability to remain calm under pressure/technical malfunctions.
  21. Ability to maintain remote participants' attention through effective use of voice, tone, volume, and pitch.

Education or Certification:

Master's Degree in Education or a related field.

Acadience Mentor, current credential is a plus.

Experience:

  1. Knowledge of and experience with Acadience Learning assessments.
  2. 5+ years of experience in using and training others on Acadience assessments as a mentor, a plus.
  3. Experience with system-wide implementation (e.g., state initiatives, district initiatives, or related experience).
  4. Experience managing individuals in a team in a business and/or educational training settings.
  5. Able to use tools and established systems to successfully work with internal staff and Specialists and members of the Customer Experience Department.
  6. Experience and proficiency in learning and using online meeting software.
  7. Extensive experience teaching/coaching using Acadience assessments in a variety of educational settings.
  8. Able to travel to support team members in the field, attend conferences as assigned, and attend company meetings.
  9. Substantial background and experience in structured literacy and the sciences of reading, math, and implementation.

Wilson has identified the anticipated pay range for this role based on the many factors that we consider in defining compensation levels for our roles, including market data, and internal equity considerations. Actual pay, and allocation between base and any target discretionary bonus, will vary based on geographic location, education, work experience, skills, market data, and internal equity considerations. Wilson offers competitive benefits, including:

  1. Medical, dental, vision, and Life & Disability Insurance.
  2. 401k plan with partial employer match.
  3. Paid Time Off.
  4. Paid holidays.
  5. -O-Connor days,- which refers to a company-wide office closure between Christmas and New Year's Eve, as well as other perks.

Anticipated Salary Range: $88,400 - $117,100.

Wilson Language Training is an Equal Opportunity, Drug-Free Employer Committed to Diversity in the Workplace. M/W/D/V

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