Head of Collections

hace 3 semanas

Medellín, Antioquia, Colombia Credito365 A tiempo completo

Join Our Team as a Head of Collections at Crédito 365

Crédito 365 is an innovative fintech company based in Medellín, recognized as a leader in the digital lending market. We pride ourselves on our dynamic approach and commitment to excellence, and we are looking for a results-driven Head of Collections to lead our team.

As the Head of Collections, you will play a pivotal role in shaping our collection strategies and driving the performance of our team. This position requires a blend of strong negotiation skills, leadership experience, and a results-oriented mindset.

Responsibilities:
  • Strategic Leadership: Design and execute effective collection strategies, using multiple communication channels (phone, WhatsApp, email) to meet goals.
  • Team Management: Lead and motivate the team to exceed targets, ensuring daily performance is aligned with company objectives.
  • Methodology Development: Implement innovative collection methodologies, KPIs, and motivation systems, ensuring compliance with all relevant laws and policies.
  • Cross-Department Coordination: Work closely with Finance, Customer Service, and Legal to optimize processes and boost overall efficiency.
  • Data Analysis & Reporting: Provide detailed performance reports and actionable insights to senior management, driving continuous improvement.
Qualifications:
  • Experience: 2–5 years in collections or sales leadership roles, ideally in fintech. Experience in either demonstrates the ability to lead and achieve results in dynamic environments.
  • Education: Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
  • Language Skills: Advanced English proficiency (required).
  • Location: Must be available to work in Medellín.
  • Strong leadership and team management skills.
  • Excellent negotiation and conflict resolution abilities.
  • Analytical thinking and results-driven mindset.
  • Advanced Excel & office tools proficiency.
  • Assertive and effective communicator.
  • Strong planning, organization, and decision-making under pressure.

At Crédito 365, you'll make a real impact in a fast-paced and innovative environment. We offer:

  • Professional growth opportunities.
  • A collaborative and high-energy culture.

Ready to make a difference?

Send your resume to with the subject line: Head of Collections

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Accounting/Auditing and Finance

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