ITC Supervisor

Description

The Invoice to Cash Supervisor is responsible for developing staff, supporting the team and managing payment application, deductions, credit and reports:

Key Responsibilities

• Lead cash application, credit, reports and reserves, and deductions staff to ensure performance, motivation, and development in the achievement of DSO and other KPI. Coach and assess staff performance.
• Develop processes for conformity to global invoice-to-cash process designs and compliance; prioritize opportunities, create alignment and embrace new solutions that can be leveraged to support future business growth.
• Review and approve customer credit limits for appropriateness, based on financial statements and internal criteria.
• Design, report and present accurate, timely and insightful performance/status metrics to internal stakeholders and leadership -- highlighting key issues, opportunities, and recommendations.
• Collaborate and negotiate cross-functionally and with customers to resolve escalated inquiries, barriers to payment and disputes in a manner that minimizes risk and optimizes the customer experience.

Qualifications

Required Qualifications

• A minimum of a bachelor’s degree is required with a preference in Accounting/Finance or related field.
• A minimum of 6 years of experience in Finance, Accounts Payable/Receivable, Accounting or related industry experience is required, including supervisory/ leadership/people management experience is required.
• Microsoft Office – Intermediate to Advance skill level is required. (For example, candidate must have proficiency to utilize excel charts, pivot tables and v-lookup).
• Deep knowledge of Invoice to cash processes is required.

Required Skills

• Proven leadership skills, strong interpersonal, influencing, and negotiation skills are required
• Ability to prioritize and manage multiple tasks simultaneously while meeting deadlines
• Ability to work independently and complete projects by business timelines is required
• Problem-solving skills, resourcefulness, and intellectual curiosity; demonstrating a sense of urgency and agility in addressing tasks and projects
• Results driven with a strong ownership and accountability for deliverables
• Strong collaboration and relationship building skills, negotiation skills, customer service skills, attention to detail, process orientation, strong oral and written communication skills, ability to present financial data in a meaningful way cross functionally and to different levels of leadership, results and metric oriented, sense of urgency.
• Knowledge of accounting principles, accounts receivable calculations such as Days Sales Outstanding, cash factor, and bad debt

Desired Qualifications

•  Master’s degree is preferred.
•  CPA, CMA, CCE or equivalent certification is preferred
•  Experience with Process Excellence, FPX, Lean, or other process/project methodology would be helpful.
•  SAP AR experience is strongly preferred.

Language:

•  English Intermediate level is required (70%)
•  Portuguese is preferred

For further information, and to apply, please visit our website via the “Apply” button below.