Student Intern

hace 2 meses


Cota Cundinamarca, Colombia SLB A tiempo completo
1) Incident management & customer support: The primary role of service desk interns involves managing incoming queries and issues. This task includes incident logging, categorization, prioritization, initial troubleshooting, and routing tickets to the appropriate departments if they cannot be resolved at first contact. The intern will learn how to use ticketing systems, understand the importance of service level agreements (SLAs), and develop customer service skills.

2) Documentation and Knowledge Base Maintenance: Interns may be tasked with updating and maintaining the service desk's knowledge base. This involves documenting common issues and their resolutions, updating troubleshooting guides, and ensuring that service desk documentation is up to date. This task helps interns understand the technical and procedural aspects of service management while contributing to the efficiency and effectiveness of the service desk.

3) Participation in IT Projects: Depending on the organization's needs and the intern's skills, they might be given the opportunity to participate in ongoing IT projects. This can range from upgrades and deployments to participating in the rollout of new tools or software. Such involvement offers practical experience with project management methodologies, team collaboration, and technical implementation work.

4) End-user Training and Support: Interns may assist in creating and delivering end-user training sessions on common software applications, security protocols, or new systems being introduced to the company. This task can help develop presentation and communication skills, as well as deepen the intern's understanding of the software and processes used within the organization.

5) Monitoring and Reporting: Interns could be involved in monitoring the service desk's performance through various metrics such as ticket volumes, resolution times, and user satisfaction rates. They may assist in compiling reports that analyze these metrics, providing valuable insights into how the service desk can improve. This task helps interns learn about the importance of data in managing and improving IT services.

Specific knowledge and programs: Any Engineering or IT / Computer Science Program

English level: B2 (Upper Intermediate) or C1 (Advanced) or C2 (Mastery or Proficiency)
  • Student Intern

    hace 6 días


    Cota, Cundinamarca, Colombia SLB A tiempo completo

    The Student Intern is responsible for gaining exposure to career opportunities within the oil and gas technology industry. This person discovers Schlumberger's role in the industry and the lifestyle associated with the job. Work in field jobs for a minimum of 14 days.Learn about the oil and gas industry.Follow prescribed internship guidelines for each week...

  • CFH Student Intern

    hace 5 días


    Cota, Cundinamarca, Colombia SLB A tiempo completo

    The intern has to do this activities:- Magnetic media for surenco- DANE reports- Find supports for expenses accounts- Do reconciliations for expenses accounts- Help in audit request.Student of Accounting, in the last semesters.

  • Student Intern

    hace 1 semana


    Cota, Colombia SLB A tiempo completo

    The Student Intern is responsible for gaining exposure to career opportunities within the oil and gas technology industry. This person discovers Schlumberger's role in the industry and the lifestyle associated with the job. Work in field jobs for a minimum of 14 days. Learn about the oil and gas industry. Follow prescribed internship guidelines for each...

  • Student Intern

    hace 16 horas


    Cota, Colombia SLB A tiempo completo

    The Student Intern is responsible for gaining exposure to career opportunities within the oil and gas technology industry. This person discovers Schlumberger's role in the industry and the lifestyle associated with the job. Work in field jobs for a minimum of 14 days. Learn about the oil and gas industry. Follow prescribed internship guidelines for each...

  • Student Intern

    hace 2 días


    Cota, Colombia SLB A tiempo completo

    The Student Intern is responsible for gaining exposure to career opportunities within the oil and gas technology industry. This person discovers Schlumberger's role in the industry and the lifestyle associated with the job. Work in field jobs for a minimum of 14 days. Learn about the oil and gas industry. Follow prescribed internship guidelines for each...

  • Student Intern

    hace 6 días


    Cota, Cundinamarca, Colombia SLB A tiempo completo

    The Student Intern is responsible for gaining exposure to career opportunities within the oil and gas technology industry. This person discovers Schlumberger's role in the industry and the lifestyle associated with the job. Work in field jobs for a minimum of 14 days.Learn about the oil and gas industry.Follow prescribed internship guidelines for each week...

  • Legal Student Intern

    hace 3 días


    Cota, Cundinamarca, Colombia SLB A tiempo completo

    Legal Student Intern is can develop in different projects such as: Legal Contracts Student Intern: - Conducts reviews, negotiations and supports the contracting processes of suppliers and clients with whom SLB has relationships.- Makes reviews with the contract manager, for documentation support.- Generate documentation necessary for the approval of new...

  • Student Intern

    hace 1 mes


    Cota, Colombia SLB A tiempo completo

    We are looking for University Student Interns for the following areas:FinanceSupply ChainHuman ResourcesLegalUniversity Student


  • Cota, Colombia SLB A tiempo completo

    The Student Intern is responsible for: Interviews Candidates Calls Recruiting Meetings University Events Talks Logistic SENA  Others Business Administration Psychology Related

  • CFH Student Intern

    hace 7 días


    Cota, Colombia SLB A tiempo completo

    The intern has to do this activities: - Magnetic media for surenco - DANE reports - Find supports for expenses accounts - Do reconciliations for expenses accounts - Help in audit request. Student of Accounting, in the last semesters. 

  • Student Intern

    hace 4 semanas


    Cota, Colombia SLB A tiempo completo

    The Student Intern is responsible for gaining exposure to career opportunities within the oil and gas technology industry. This person discovers Schlumberger's role in the industry and the lifestyle associated with the job. Work in field jobs for a minimum of 14 days. Learn about the oil and gas industry. Follow prescribed internship guidelines for each...

  • Student Intern

    hace 1 semana


    Cota, Colombia SLB A tiempo completo

    The Student Intern is responsible for gaining exposure to career opportunities within the oil and gas technology industry. This person discovers Schlumberger's role in the industry and the lifestyle associated with the job. Work in field jobs for a minimum of 14 days. Learn about the oil and gas industry. Follow prescribed internship guidelines for each...

  • Student Intern

    hace 1 mes


    Cota, Colombia SLB A tiempo completo

    The Student Intern is responsible for gaining exposure to career opportunities within the oil and gas technology industry. This person discovers Schlumberger's role in the industry and the lifestyle associated with the job. Work in field jobs for a minimum of 14 days.Learn about the oil and gas industry.Follow prescribed internship guidelines for each week...

  • Legal Student Intern

    hace 3 días


    Cota, Colombia SLB A tiempo completo

    Legal Student Intern is can develop in different projects such as:  Legal Contracts Student Intern:  - Conducts reviews, negotiations and supports the contracting processes of suppliers and clients with whom SLB has relationships. - Makes reviews with the contract manager, for documentation support. - Generate documentation necessary for the approval...


  • Cota, Cundinamarca, Colombia SLB A tiempo completo

    The Student Intern is responsible for gaining exposure to career opportunities within the oil and gas technology industry. This person discovers Schlumberger's role in the industry and the lifestyle associated with the job. Work in field jobs for a minimum of 14 days.Learn about the oil and gas industry.Follow prescribed internship guidelines for each week...

  • Student Intern

    hace 2 días


    Cota, Cundinamarca, Colombia Schlumberger A tiempo completo

    The Student Intern is responsible for gaining exposure to career opportunities within the oil and gas technology industry. This person discovers Schlumberger's role in the industry and the lifestyle associated with the job. - Work in field jobs for a minimum of 14 days. - Learn about the oil and gas industry. To be filled by recruiter **Perks And...

  • Student Intern G&P

    hace 1 mes


    Cota, Colombia SLB A tiempo completo

    About SLBWe are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all. At SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and cultivate a...

  • CFH Student Intern

    hace 6 días


    Cota, Colombia SLB A tiempo completo

    The Student Intern is responsible for gaining exposure to career opportunities within the oil and gas technology industry. This person discovers Schlumberger's role in the industry and the lifestyle associated with the job. Work in field jobs for a minimum of 14 days. Learn about the oil and gas industry. Follow prescribed internship guidelines for each...

  • F. AP SSC Student Intern

    hace 4 semanas


    Cota, Cundinamarca, Colombia SLB A tiempo completo

    The Student Intern is responsible for gaining exposure to career opportunities. Support with internal procedures documentation and updates required Learn about Supply chain and SLB industry. Do the follow up with the workflow's users to complete payment process for invoices Support with the investigations part of the troubleshooting Teamwork, compliance...

  • F. AP SSC Student Intern

    hace 4 semanas


    Cota, Cundinamarca, Colombia SLB A tiempo completo

    The Student Intern is responsible for gaining exposure to career opportunities.Support with internal procedures documentation and updates requiredLearn about Supply chain and SLB industry.Do the follow up with the workflow's users to complete payment process for invoices Support with the investigations part of the troubleshooting Teamwork, compliance with...