Senior Client Operations Engineer

hace 1 mes


Medellín, Colombia AgileEngine A tiempo completo

AgileEngine is a top-ranking provider of software solutions to Fortune 500, Global 500, and Future 50 companies. Listed on Inc. 5000 among the fastest-growing US companies, we are always open to talented software, UX, and data experts in the Americas, Europe, and Asia.

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment daily, there’s no better place — guaranteed :)

What you will do

  • Collaborate with our solution delivery teams and customers to understand their infrastructure requirements and develop solutions to meet those needs.

  • Design, deploy, and maintain cloud environments to ensure high availability and reliability.

  • Work with databases like MySQL, PostgreSQL, MongoDB, and MS SQL to ensure efficient and reliable data storage in the cloud.

  • Use infrastructure as code tools to automate cloud deployments.

  • Monitor cloud environments to ensure performance, cost efficiency, and security.

  • Use a structured troubleshooting approach to identify and resolve cloud-related issues.

  • Develop and maintain Kubernetes environments to support application deployments.

  • Troubleshoot and configure network settings in cloud environments to ensure optimal performance and security.

  • Collaborate with development teams to ensure seamless application deployment and integration in the cloud.

  • Communicate effectively with customers and team members to ensure cloud requirements are met.

  • Part of the on-call rotation team.

Must haves

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.

  • Strong proficiency in cloud platforms (e.g., Azure, AWS, Google Cloud), preferably Azure certified.

  • Strong proficiency with Linux and Windows Server administration.

  • Strong proficiency with bash and PowerShell scripting.

  • Experience with infrastructure as code tools (e.g., Terraform, CloudFormation).

  • Experience with creating Terraform Bundles.

  • Experience delpoying within Airgap environment.

  • Familiarity with databases like MySQL, PostgreSQL, MongoDB, and MS SQL in cloud environments.

  • Experience with container orchestration, preferably Kubernetes.

  • Experience with deploying and troubleshooting a microservice-based application. (Container registry, helm charts, image manipulation, and debugging pods).

  • Familiarity with cloud security best practices.

  • Experience troubleshooting and configuring network settings in cloud platforms.

  • Strong analytical and problem-solving skills.

  • Flexible hours but able to work a set schedule.

  • Excellent communication and collaboration skills.

  • Ability to work independently and as part of a team.

  • Hold a valid passport and be available to travel outside your country of residence.

  • Ability to communicate fluently in English.

The benefits of joining us

  • Professional growth

Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.

  • Competitive compensation

We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.

  • A selection of exciting projects

Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.

  • Flextime

Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.



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