Empleos: act telemática
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Noc Engineer Tier 1
hace 3 días
Colombia TESYS NETWORKS A tiempo completo**General Description**: The primary focus is to ensure customer communication about their network’s status. **Primary Job Functions**: Ø Detect alarms / events on customers’ monitoring tools or company monitoring tools. Ø Open incidents in incident ticketing systems and report them to the customers within SLAs. Ø Provide timely follow up about...